ALLEN JOHN

April 2025 - Present

• Led, coached, and developed team members, fostering a culture of operational excellence.
• Manage inventory planning, merchandising, and business performance through KPI monitoring.
• Built and maintained relationships with partners, sports communities, and business stakeholders to enhance collaboration and drive engagement.
• Coordinate promotional campaigns and customer engagement initiatives to increase footfall.
• Lead commercial operations with responsibility for sales growth, profitability, and customer experience.
• Develop and execute commercial strategies to achieve revenue and business objectives.
• Analysed sales performance and market trends to identify and leverage growth opportunities.

• Delivered exceptional customer service, achieving sales targets through attentive client interactions.
• Built long-term customer relationships through personalized product recommendations.
• Participated in local community initiatives to promote brand awareness. to drive customer acquisition and strengthen brand presence.
• Supported visual merchandising and commercial campaigns, enhancing customer experience in daily retail operations.