Alleyson Athaide
Mumbai,MH
Summary
Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service.
Overview
6
6
years of professional experience
Work History
Sr Business Associate
Crimson Interactive
Mumbai
06.2021 - Current
- Liabe with the Operations Team of all three business units, namely Enago, Ulatun, and Vostab
- Work in collaboration with the Project Management Team for efficient project management
- Work in collaboration with the Marketing team for implementation of strategies
- Efficiently handle the customer service operations for international clients spread across 89 countries
- Shoulder responsibility for effective email communication with international clients and home team
- Build strategies to facilitate existing client engagement, create new client base, identify potentially high-value clients, build effective and long-term client relationships
- Communicate and coordinate with a team of project managers, academic editors, translation and transcribers
- Efficiently handle information management that maintains client records.
Territory Sales Manager
Hewlett-Packerd - Mumbai, Maharashtra
02.2019 - 12.2020
- Implemented strategies to improve customer journey and brand experience for clients
- Designed and carried surveys to better understand customer needs, trends, and preferences
- Successfully developed and maintained excellent client relationships by maintaining regular communications and offering excellent loyalty discounts
- Held regular team development and sales training to increase team talent and improve sales
- Successfully discovered new sales opportunities and money-making business ventures by conducting regular research.
Project Internship
TATA Power -Mumbai, Maharashtra
05.2018 - 07.2018
- Created marketing campaigns using social media strategies and analytics
- Worked with team members to deliver effective customer service strategies
- Maintained and built positive client relationships
- Structured schedules to complete tasks and streamline workflows.
Education
SSC -
St. Augustin High School
HSC -
St. Thomas Baptista College
B.com -
St. Gonsalo Garcia College
MBA -
Sheila Raheja School of Business Management & Research (SRBS)
Skills
- Team building
- Marketing
- Time management
- Strategic planning
- Mail handling
- Social media savvy
- Business planning
- Product knowledge
Safety Course - S T C W95
- Personal Survival Techniques
- Fire Prevention and Fire Fighting
- Elementary First Aid
- Personal Safety and Social Responsibility's
- Security Training For Seafarers with Designated Security Duties
Extracurricular Activities
Diploma In Digital Art's Certified course In Computer Operations Elementary certified course Apprentice at NKGSB Co-op Bank Inter-collage Cricket & Football certificate Safety Course
Timeline
Sr Business Associate
Crimson Interactive
06.2021 - Current
Territory Sales Manager
Hewlett-Packerd - Mumbai, Maharashtra
02.2019 - 12.2020
Project Internship
TATA Power -Mumbai, Maharashtra
05.2018 - 07.2018
SSC -
St. Augustin High School
HSC -
St. Thomas Baptista College
B.com -
St. Gonsalo Garcia College
MBA -
Sheila Raheja School of Business Management & Research (SRBS)