Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Timeline
Hi, I’m

Sourav Sen

Director-Sales
Bangalore,Karnataka

Summary

Seasoned Senior Business Manager with expertise in strategic planning, team leadership, and financial oversight. Proven track record of identifying business opportunities, driving growth strategies, and implementing operational improvements. Accomplishments include significant revenue growth and cost reduction through innovative initiatives and effective project management. Skilled in communication across all organizational levels to facilitate collaboration and achieve organizational goals.

Overview

14
years of professional experience

Work History

The Knowledge Academy, Bangalore

Sr. Business Manager
02.2022 - 11.2024

Job overview

  • Developed and implemented strategies to improve operational efficiency, reduce costs and increase profitability.
  • Identified potential business opportunities by researching market trends, competitive activities and customer needs.
  • Coordinated with various departments to ensure successful completion of projects on time and within budget.
  • Provided leadership to a team of professionals in multiple departments while promoting collaboration across the organization.
  • Drove high performance by developing team members.
  • Drove the revenue for the Australia and New Zealand region.
  • Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.

Flinto Learning Solutions Private Limited, Bangalore

Director Business Development
10.2020 - 12.2021

Job overview

  • End to End management a team of BDMs Tls and DITS consisting of 60-70 members and training, driving and motivating them to drive sales fro the organization
  • Set and track sales targets for your team
  • Suggest and implement improvements in the sales administration process
  • Preparing report on sales metrics, revenues, and other sales parameters
  • Researching and discovering methods to increase sales and revenue
  • Building an open communication environment for your team
  • Interviewing and hiring new and potential candidate to build a stronger team
  • Organizing or conduction regular trainings for the sales team to improvise on the sales techniques and conducting various other trainings with the team at various levels
  • Conducting various skip level meetings to understand the challenges faced at ground levels working towards minimising the attrition of the cohort
  • Maintaining a healthy and positive work environment that drives the team to deliver the best performance

Whitehat Jr

Sales Manager
07.2020 - 10.2020

Edureka

Sr. Inside Sales Manager/Team Leader
06.2019 - 12.2019

ljona Services

Sr. Business Development Manager
11.2018 - 03.2019

Izmo Ltd

Team Leader
02.2016 - 07.2018

Job overview

  • Managing a team of 10-12 ISMS for sales and services of pre-developed websites in the United States
  • Services of Car Dealer Websites for France and Mexico
  • Infringement research for the Izmo Stock Images
  • Qualification of Franchise Customer Leads

Simplilearn Solutions Private Limited

Senior Inside Sales Manager
03.2015 - 09.2015

Job overview

  • Sales of professional courses and trainings across the globe
  • Management of the training events with respect to their venues and schedules
  • Negotiation and arrangements of the trainees to keep the training in pace and in place
  • Providing with confirmation to the participants after they register for a particular training
  • Explaining and demonstrating the courses to make sure it fits their professional needs
  • Making necessary changes and arrangements to ensure that the customers participate and are satisfied with the workshops
  • Which includes negotiations of the course fee structure

Ocwen Financial Solutions Private Limited

Relationship Manager
01.2013 - 02.2015

Job overview

  • Helping homeowners keep their property
  • Implement ways and project it to the customer and provide to the organization for a better result
  • Sales activity planning, including reviewing existing customer files to identify sales opportunities
  • Undertaking commercial negotiations
  • Managing new business pitches
  • Compliance with legal requirements, industry regulations, organizational policies and professional codes

Convergys Corporation

Technical Support Officer
04.2011 - 04.2012

Job overview

  • Monitoring and maintaining computer systems
  • Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
  • Troubleshooting system and network problems and diagnosing and solving hardware or software faults
  • Providing support, including procedural documentation and relevant reports
  • Supporting the roll-out of new applications
  • Setting up new users' accounts and profiles and dealing with password issues
  • Responding within agreed time limits to call-outs
  • Working continuously on a task until completion (or referral to third parties, if appropriate)
  • Prioritizing and managing many open cases at one time
  • Rapidly establishing a good working relationship with customer

Education

Periyar University

Bachelor Of Business Administration
01.2011

South Point School

HSC
01.2008

Pragjyotish High School

SSC
01.2006

Skills

  • Client Communication
  • Computer proficiency
  • Planning and Coordination
  • Team Building
  • Basic Math
  • International business
  • Cross-functional team leadership
  • Negotiation
  • Operational leadership
  • Business generation
  • Time management abilities
  • Workflow Management
  • Staff Training
  • Team building

Languages

  • English
  • Hindi
  • Bengali
  • Kannada
  • Assamese

Personal Information

Title: Director - Sales

Timeline

Sr. Business Manager

The Knowledge Academy
02.2022 - 11.2024

Director Business Development

Flinto Learning Solutions Private Limited
10.2020 - 12.2021

Sales Manager

Whitehat Jr
07.2020 - 10.2020

Sr. Inside Sales Manager/Team Leader

Edureka
06.2019 - 12.2019

Sr. Business Development Manager

ljona Services
11.2018 - 03.2019

Team Leader

Izmo Ltd
02.2016 - 07.2018

Senior Inside Sales Manager

Simplilearn Solutions Private Limited
03.2015 - 09.2015

Relationship Manager

Ocwen Financial Solutions Private Limited
01.2013 - 02.2015

Technical Support Officer

Convergys Corporation
04.2011 - 04.2012

Periyar University

Bachelor Of Business Administration

South Point School

HSC

Pragjyotish High School

SSC
Sourav SenDirector-Sales