Hi, I’m
Sourav Sen
Director-Sales
Bangalore,Karnataka
Summary
Seasoned Senior Business Manager with expertise in strategic planning, team leadership, and financial oversight. Proven track record of identifying business opportunities, driving growth strategies, and implementing operational improvements. Accomplishments include significant revenue growth and cost reduction through innovative initiatives and effective project management. Skilled in communication across all organizational levels to facilitate collaboration and achieve organizational goals.
Overview
14
years of professional experience
Work History
The Knowledge AcademyBangalore
Sr. Business Manager
02.2022 - 11.2024
Job overview
- Developed and implemented strategies to improve operational efficiency, reduce costs and increase profitability.
- Identified potential business opportunities by researching market trends, competitive activities and customer needs.
- Coordinated with various departments to ensure successful completion of projects on time and within budget.
- Provided leadership to a team of professionals in multiple departments while promoting collaboration across the organization.
- Drove high performance by developing team members.
- Drove the revenue for the Australia and New Zealand region.
- Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Flinto Learning Solutions Private LimitedBangalore
Director Business Development
10.2020 - 12.2021
Job overview
- End to End management a team of BDMs Tls and DITS consisting of 60-70 members and training, driving and motivating them to drive sales fro the organization
- Set and track sales targets for your team
- Suggest and implement improvements in the sales administration process
- Preparing report on sales metrics, revenues, and other sales parameters
- Researching and discovering methods to increase sales and revenue
- Building an open communication environment for your team
- Interviewing and hiring new and potential candidate to build a stronger team
- Organizing or conduction regular trainings for the sales team to improvise on the sales techniques and conducting various other trainings with the team at various levels
- Conducting various skip level meetings to understand the challenges faced at ground levels working towards minimising the attrition of the cohort
- Maintaining a healthy and positive work environment that drives the team to deliver the best performance
Whitehat Jr
Sales Manager
07.2020 - 10.2020
Edureka
Sr. Inside Sales Manager/Team Leader
06.2019 - 12.2019
ljona Services
Sr. Business Development Manager
11.2018 - 03.2019
Izmo Ltd
Team Leader
02.2016 - 07.2018
Job overview
- Managing a team of 10-12 ISMS for sales and services of pre-developed websites in the United States
- Services of Car Dealer Websites for France and Mexico
- Infringement research for the Izmo Stock Images
- Qualification of Franchise Customer Leads
Simplilearn Solutions Private Limited
Senior Inside Sales Manager
03.2015 - 09.2015
Job overview
- Sales of professional courses and trainings across the globe
- Management of the training events with respect to their venues and schedules
- Negotiation and arrangements of the trainees to keep the training in pace and in place
- Providing with confirmation to the participants after they register for a particular training
- Explaining and demonstrating the courses to make sure it fits their professional needs
- Making necessary changes and arrangements to ensure that the customers participate and are satisfied with the workshops
- Which includes negotiations of the course fee structure
Ocwen Financial Solutions Private Limited
Relationship Manager
01.2013 - 02.2015
Job overview
- Helping homeowners keep their property
- Implement ways and project it to the customer and provide to the organization for a better result
- Sales activity planning, including reviewing existing customer files to identify sales opportunities
- Undertaking commercial negotiations
- Managing new business pitches
- Compliance with legal requirements, industry regulations, organizational policies and professional codes
Convergys Corporation
Technical Support Officer
04.2011 - 04.2012
Job overview
- Monitoring and maintaining computer systems
- Talking staff or clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults
- Providing support, including procedural documentation and relevant reports
- Supporting the roll-out of new applications
- Setting up new users' accounts and profiles and dealing with password issues
- Responding within agreed time limits to call-outs
- Working continuously on a task until completion (or referral to third parties, if appropriate)
- Prioritizing and managing many open cases at one time
- Rapidly establishing a good working relationship with customer
Education
Periyar University
Bachelor Of Business Administration
01.2011
South Point School
HSC
01.2008
Pragjyotish High School
SSC
01.2006
Skills
- Client Communication
- Computer proficiency
- Planning and Coordination
- Team Building
- Basic Math
- International business
- Cross-functional team leadership
- Negotiation
- Operational leadership
- Business generation
- Time management abilities
- Workflow Management
- Staff Training
- Team building
Languages
- English
- Hindi
- Bengali
- Kannada
- Assamese
Personal Information
Title: Director - Sales
Timeline
Sr. Business Manager
The Knowledge Academy
02.2022 - 11.2024
Director Business Development
Flinto Learning Solutions Private Limited
10.2020 - 12.2021
Sales Manager
Whitehat Jr
07.2020 - 10.2020
Sr. Inside Sales Manager/Team Leader
Edureka
06.2019 - 12.2019
Sr. Business Development Manager
ljona Services
11.2018 - 03.2019
Team Leader
Izmo Ltd
02.2016 - 07.2018
Senior Inside Sales Manager
Simplilearn Solutions Private Limited
03.2015 - 09.2015
Relationship Manager
Ocwen Financial Solutions Private Limited
01.2013 - 02.2015
Technical Support Officer
Convergys Corporation
04.2011 - 04.2012
Periyar University
Bachelor Of Business Administration
South Point School
HSC
Pragjyotish High School
SSC
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