Alok Bhurji

Dynamic Business Analyst with extensive experience at Tata Consultancy Services, excelling in functional design specifications and project management. Proven track record in enhancing customer satisfaction through effective process engineering and cross-functional collaboration. Skilled in AutoCAD drafting and fostering multicultural client relations, driving successful project outcomes and continuous improvement initiatives.

Married

• Date of Birth: 01/01/87
• Nationality: Indian

• Technical System Planner
• Functional Design Specification
• Project Management
• Fiber Plan and Design Engineer
• Network and Field Engineer
• Multicultural Client Management
• Business Process Engineer

• Tata Consultancy Services, 10/01/15, Present, MTN Group Limited South Africa, 07/01/18, Present, Johannesburg, Business Analyst, Gained expertise in Requirement Analysis, Impact Assessment and drafting Functional Requirement Specification to map project requirement to system design., Led the development of complex cross-functional end to end processes for product launches, process improvement initiatives, and technical projects., Implemented qualitative process changes in the most effective way in a structured, comprehensive, and timely manner., Developed business processes and led cross-divisional teams in the development of good end-to-end processes to increase customer satisfaction and reduce costs., Actively presented process topics to higher management and advised them on decisions of prioritization to improve the timing and quality of implementation., Developed process flow diagrams and process documentation., Monitored and measured process performance and made recommendations for continuous improvement., Constructed functional requirement specification after thorough research and analysis of customer requirements., Engaged and interacted with internal team- project managers, tech leads, architects to design and formulate accurate and timely response to the vendors., Conduct root cause analysis to understand the proposed solution/demo/ prototype before sharing it with the customer., Conducted Integration Testing and User Acceptance demo's testing to validate implemented solutions and ensure 100% success rate., Defined and planned project milestones, phases and different elements involved in the project along with the principal consultant., Conducted market research for content and development to provide latest inputs into the projects thereby ensuring customer delight., Engaged and interacted with other BA's, Solution architect to share expertise and increase domain knowledge across the vertical., National Broadband Network Australia, 10/01/15, 07/01/18, Gurugram, Team Lead, Assessing the pits and ducts fitness in house by coordinating with field scoopers., Preparing the field inspection report (FIR) showing the duct solutions and mandrel sizes to haul the cables and pit fitness to fit the equipment’s like AJL, BJL,DJL and LJL etc., Working on Final detailed design document (FDDD) and designing the Construction Plan and Single Line Diagram(SLD)., Finalizing the Node (FTTN) location all requirements like away from intersection, roundabout, EPR zone, and curb or property side., Designing SAM (Service Area Modules) on FTTN architecture using MapInfo tools., Interacting with the client daily for smooth flowing of the work and resolving the issues., Providing Technical support for planning of fiber allocation, duct design (PVC)., Preparing the deliverables like node sitting and CCU workbook, BOM BOQ etc. and delivering to the NBN Co.
• CYIENT Ltd (Formerly known as Infotech Enterprises), 11/01/10, 10/01/15, Vision Stream Pty Ltd New Zealand, 12/01/14, 10/01/15, Hyderabad, Telecom Engineer, Creation New Fiber Network for the rollout of Ultra-Fast Broadband (Chorus New Zealand Telecom) with the association of Vision Stream., Greenfield Fiber Rollout updation between ABFAT in Small World FTTH Application (NETMAP) with the reference of as builts., Greenfield Fiber Rollout updation at distribution side in Small World FTTH Application (NETMAP) with the reference of as builts., Underground Fiber Cable Plans (UCP) updation in AUTOCAD Drawings and IMAGE Files., Cabinet (Exchange) Fiber connectivity drawing updation in Fiber-optic Grid Plans (FOG)., Documentations preparations in PDF Format for the client reference., PT Telkom Indonesia, 10/01/13, 12/01/14, Jakarta, Telecom Engineer, Validate the location of ODC (proposed by customer) and suggest with an alternate location such that it could sever the complete ODC boundary if it is not feasible., Planning and designing of ODC in Distribution network., Designing of Distribution Routes from ODC (Optical Distribution Cabinet) to the ODP(Optical Distribution Point)., Planning optimized distribution and feeder routes that covers individual ODP cluster boundary and ODC respectively., Validating all the survey suggested existing network is efficiently utilized in designing feeder and distribution network., Preparing the single line diagrams (SLD) with building address and port details., Silcar Communications Australia, 12/01/12, 10/01/13, Coffs Harbour, Australia, Field Specialist, Splicing and termination works for Silcar Communications onsite works for Distribution fiber network (DFN) and Local fiber Network (LFN)., Coordinating with client and getting the work schedule for whole week and distributing among team members., In depth understanding of Silcar type 2 architecture of FTTp and their usage like AJL, DJL and LJL for smooth flow of work on filed., Testing of Optical fiber cable using OTDR from point to point and reporting the loss and rectifying as per the standards., Opening the pits and testing the multiport., Updating the office designers about the loss rectifications and submitting the fiber reports for as built., Volker Wessel’s Telecom Netherland, 11/01/10, 12/01/12, Hyderabad, Planning and Designing Engineer, Studying the land base of the city and areas for which FTTh network has to be planned., Planning and designing of Backbone network connecting the Distributing Points (DP) and Area POP (AP) with optimized location., Planning and designing the fiber cable network from DP to homes., Planning and designing the city rings by proposing Handholes and Manholes connecting different Area POP in the city., Designing of trench route with optimization through desktop survey by avoiding water body crossings, Railway crossings, Highway roads, Bridge crossings, etc., Preparing the Schematic diagrams for each Distribution point (DP) and Bill of Materials (BOM)/Bill of Quantity (BOQ)., Preparing the splice sheets for each Distribution point (DP) showing the fiber port details for individual homes., Responsible for Quality Assurance activities and delivering the project within the timelines.
• Bharti Airtel Limited, 03/01/09, 11/01/10, Bharti Airtel Limited, 03/01/09, 11/01/10, Udaipur, Rajasthan, O&M Engineer, Trouble shooting of ECI (BG-20, BG-40, XDM-100, XDM-300, XDM-1000, XDM-2000, Micro XDM), Tellabs DXC (6350 node) equipment’s and related faults within acceptable MTTR., Ensuring network availability including managing and maintaining fiber optic networks the and the repair of damaged fiber optic cables, often caused by accidental cuts during construction or other physical damage., Coordinating with NOC team for SDH alarm monitoring in the region and minimization of alarms to maintain an alarm free zone., Coordinating with POI partners for E1 Planning for POI's and BTS, E1 augmentation, fault rectification, capacity optimization., Installing, Commissioning and acceptance testing of STM-1, STM-4, STM-16, STM-64 SDH Equipment for POI connectivity with BSNL and other private operators., End to End testing of the fiber and SDH and Liasioning with BSNL for intercity, intracity and Poi's.
• Dhamora Enterprises, 06/01/07, 03/01/09, Airtel and Vodafone, 06/01/07, 03/01/09, Jodhpur, Rajasthan, Splicing Engineer, Supervising all aspects of outside plant installation such as trenching and associated civil works, ducting, horizontal directional drilling boring, splicing, and FDMS, RCC markers, chambers, manholes, hand-holes, earthing and end to end testing., Splicing and testing of optical fiber cable of variable size (12F, 24F & 48F)., Getting regular updates from patrollers and updating the same to higher ups.