Alok Dwivedi
Hospitality
MUMBAI
Summary
Dynamic sales leader with a proven track record at Le Meridien & Courtyard Marriott, excelling in sales strategy execution and team training. Achieved consistent sales targets through innovative cross-selling techniques and strong client relationships, driving revenue growth and enhancing customer loyalty. Adept at forecasting and deal closing, fostering a high-performance sales culture.
Overview
10
10
years of professional experience
Work History
Associate Director of Sales
Le Meridien & Courtyard Marriott
08.2022 - Current
- Mentored junior sales representatives, contributing to their professional development and success within the company.
- Implemented innovative cross-selling techniques that led to higher average transaction values and increased overall profits.
- Developed accurate forecasting models to predict future sales trends, allowing for proactive adjustments to business strategy.
- Negotiated profitable contracts with major clients, ensuring long-term revenue growth and stability.
- Regularly reviewed sales team performance metrics, identifying strengths and weaknesses while providing constructive feedback for ongoing professional growth.
ASSISTANT SALES MANAGER
Radisson Blu Lonavala & Mumbai
08.2021 - 08.2022
- Developed strong client relationships for repeat business and increased referrals.
- Achieved sales targets consistently by driving daily sales activities and managing the sales pipeline effectively.
- Assisted sales team with completing customer transactions and managing issues.
- Identifying prospective clients, generating business from accounts & developing them to achieve consistent
- Created strategic sales plans, designed to increase sales, customer loyalty and market awareness.
- Retained existing customers and substantially grew customer base, product line and sales volume.
- Managed relationship building between company and high-paying clients, completing regular visits and providing loyalty discounts.
ASSISTANT SALES MANAGER
Radisson Blu Goa
03.2018 - 02.2020
- Developing new business accounts and preparing sales proposals for clients
- Daily sales calls and arrange property show rounds for corporate clients
- Developing strong relationships with other departments in the hotel
- Handling MICE of Corporate
- Identifying prospective clients, generating business from accounts & developing them to achieve consistent
- Spearheading strategic planning as well as product designing for the organization
- Forecasted product sales and achieved quarterly and annual sales objectives.
- Profiled, targeted and prospected territory within and beyond existing customer base to expand reach and revenue.
ASSISTANT SALES MANAGER
Sahara Star
01.2017 - 03.2018
- Handling Corporate client
- Developing new business relationship
- Organizing Conferences
- Developing new business accounts and preparing sales proposals for clients
- Daily sales calls and arrange property show rounds for corporate clients
- Developing strong relationships with other departments in the hotel
TERRITORY SALES MANAGER
Airtel
05.2016 - 11.2016
- Managing distributor and Visiting retailor outlet
- Managing the team of 12 Field Sales Executive
- Marketing Strategy
- GATE Meeting with Field Sales Executive
- Business Development
- Increasing Customer Market Share (CMS)
- Increasing Revenue Market Share (RMS)
- Increasing Share of Gross Add (SOGA)
- Preparing monthly Return of Investment (ROI)
Education
MBA - Marketing Management
Lala Lajpatrai Institute Of Management
Mumbai 04.2001 -
No Degree - Bachelor of Commerce
Guru Nanak Khalsa College
Mumbai 04.2001 -
Skills
Sales strategy execution
Target setting
Sales funnel management
Sales team training
Deal closing
Sales presentations
Sales coaching
Goal orientation
Timeline
Associate Director of Sales
Le Meridien & Courtyard Marriott
08.2022 - Current
ASSISTANT SALES MANAGER
Radisson Blu Lonavala & Mumbai
08.2021 - 08.2022
ASSISTANT SALES MANAGER
Radisson Blu Goa
03.2018 - 02.2020
ASSISTANT SALES MANAGER
Sahara Star
01.2017 - 03.2018
TERRITORY SALES MANAGER
Airtel
05.2016 - 11.2016
MBA - Marketing Management
Lala Lajpatrai Institute Of Management
04.2001 -
No Degree - Bachelor of Commerce
Guru Nanak Khalsa College
04.2001 -