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ALOK GAUTAM
Mumbai
Work Preference
Summary
Dynamic project manager with proven success at TCS Ion in service delivery and stakeholder management. Expertise in project governance and PMT tools drives successful outcomes in complex environments. Ensures timely execution and enhanced performance across multiple initiatives. Proficient in Microsoft Excel and agile methodologies.
Overview
13
13
years of professional experience
Work History
Project Manager (Delivery)
TCS iON - Tata Consultancy Services Limited (TCSL)
Mumbai
01.2025 - Current
- Managed end-to-end project management for national recruitment processes in banking and non-banking sectors.
- Ensured timely completion of activities from exam center booking to exam day execution.
- Utilized PMT project management tool for planning, strategizing, and executing real-time exam activities.
- Oversaw all phases of exam management for Indian central government PSUs and state services.
RCMS Consultant IT
Madhya Pradesh State Electronics Development Corporation (MPSeDC)
06.2022 - 12.2025
- Served as IT consultant for Revenue Case Management System (RCMS) project.
- Supported implementation of various IT and e-governance projects.
- Conducted performance audits of stakeholders involved in projects.
- Executed corrective actions post-audit to enhance overall performance.
Project Management Officer (PMO)
Reliance Jio Infocom Ltd.
02.2019 - 06.2022
- Established project governance frameworks as state planning and control manager.
- Simultaneously managed seven projects, overseeing all PMO activities.
- Maintained and updated various project trackers to ensure accurate reporting.
Project Lead
Nokia Solutions Networks
Indore
12.2015 - 01.2019
- Worked as a Field implementation Engineer.
Project Engineer
Coaltech Engineers Ltd.
Bhopal
05.2013 - 11.2015
- Worked as a Field implementation Engineer.
Education
Master of Business Administrations - Marketing
SVNIT
Dr. H S Gour UTD08.2012
Bachelor of Engineering - Electrical Engineering
IGEC Sagar
RGPV Bhopal07.2010
Skills
- Project management
- Service delivery
- Customer relationship management
- Microsoft Excel and PowerPoint
- MS Project
- Oracle SQL RDBMS
- Python programming
- Stakeholder management
- Vendor management
- Command center operations
- Power BI analytics
- SDLC knowledge
- HTML and CSS development
- Agile methodologies
- DevOps practices
- Requirements gathering
- Cross-functional collaboration
- Process monitoring and improvement
- PMT tool proficiency
- Business application tools expertise
- ABT tool utilization
- Functional module training
- E-governance initiatives
- Exam briefing documentation (EBD)
- One-pager creation
- Digital transformation strategies
- Technology management
Technology Exposure
- Microsoft Office-Excel
- Power point
- MS-Projects
- Oracle-SQL RDBMS
- Python
- Power BI
- SDLC understanding
- Basics of HTML
- CSS
- Agile
- Dev ops
Professional Highlights
- Currently leading end to end service delivery for program, to build capabilities to support business, regulatory objectives, simplify and modernize technology used to support public service by IT web service.
- Successfully managed the manpower within the company with teams like VBT -Venue Booking Team, CBS- Central Booking System, Academy training team, Assessment team, technical team, calendar team, Inventory team, SCE Team.
- Lesioning with the Banking and non-banking government officials for taking CCTV, IRIS, Jammers services that supports the result delivery process.
- Established and implemented guidelines and specifications to bridge requirement gaps.
- In the Previous organization successfully delivered result in an enhanced RCMS (Revenue case management system) web software in the Divisional level sitting with government top officers like Commissioner, Collectors, SDMs etc.
- Continuous A+ performer in a row of three years in previous company Reliance for achievement of set targets by the top management and best performer among all to finish 5G upgradation project in the state before the timeline.
Languages
English
Upper Intermediate (B2)
B2
Hindi
Advanced (C1)
C1
Timeline
Project Manager (Delivery)
TCS iON - Tata Consultancy Services Limited (TCSL)
01.2025 - Current
RCMS Consultant IT
Madhya Pradesh State Electronics Development Corporation (MPSeDC)
06.2022 - 12.2025
Project Management Officer (PMO)
Reliance Jio Infocom Ltd.
02.2019 - 06.2022
Project Lead
Nokia Solutions Networks
12.2015 - 01.2019
Project Engineer
Coaltech Engineers Ltd.
05.2013 - 11.2015
Master of Business Administrations - Marketing
SVNIT
Bachelor of Engineering - Electrical Engineering
IGEC Sagar