ALOK GUPTA
Bangalore
Summary
Seasoned Operations and Quality Management professional with a broad history of advancing productivity and quality standards in the Automobile, Medical Devices, and E-Commerce industries. Excels in leading teams to meet ambitious performance metrics through strategic planning, conflict resolution, and a focus on continuous improvement. Adept at fostering collaborative environments and implementing robust Quality Management Systems to surpass compliance and enhance operational efficiency. Seeking to leverage expertise in a senior role to drive organizational success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operations Manager & Project Lead
M/S Amazon India
Bangalore
08.2020 - Current
- Led a team of 19, driving US Last Mile Process improvements and enhancing team productivity through strategic initiatives.
- Managed team's progress on daily deliverables, evaluated challenges, and swiftly resolved obstacles.
- Implemented corrective action plans when necessary to address any deficiencies or non-compliance issues.
- Monitored employee engagement levels through surveys, interviews and feedback sessions.
- Fostered an environment where teamwork was encouraged and collaboration was valued.
- Reviewed project deliverables prior to submission to ensure quality assurance standards are met.
- Participated in special projects or initiatives as needed throughout the organization.
- Recruited new employees and built relationships, driving visibility.
- Streamlined and optimized global processes through effective utilization of the On-Board Automation tool.
- Facilitated Gemba walk initiative for TRC.
- Conducted performance reviews to ensure team members were meeting expectations.
- Collaborated with senior leadership on organizational strategies, goals and objectives.
Assistant Manager -Quality Assurance /TQM
M/S Autoliv India Pvt. Ltd.
Manesar
06.2016 - 08.2020
- Spearheaded ISO 9001 and IATF 16949:2016 implementation.
- Leading to enhanced vendor development and product quality.
- Conduct a knowledge-sharing session for vendors.
- Perform quarterly warehouse audit as per ISO and IATF guidelines.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Implemented new procedures or systems to improve efficiency within the organization.
- Ensured compliance with safety regulations and company policies.
Jr. Executive Quality Assurance
STUMPP SCHUELE & SOMAPPA SPRINGS PVT. LTD.
GURGAON
06.2013 - 05.2016
- Directed a 13-member inspection team.
- Facilitated regular meetings with the team to discuss and resolve quality concerns.
- Do performance evaluation of team.
- Engaged in Drill exercises and conducted thorough analysis to pinpoint the underlying cause.
- Implementing quality enhancements and supplier audits that significantly improved compliance and performance standards.
- Created training materials for new employees on company policies and procedures.
- Evaluated existing processes for areas of improvement or cost savings initiatives.
G.E.T – Quality System
QED Kares Packers Pvt. Ltd.
Ghaziabad
07.2012 - 06.2013
- Implementation of ISO 13485 (Medical Devices)
- Work as Management Representative
- Do planning and execution of internal audit and external audit.
Education
PGDM (Operations) -
IMT Ghaziabad
06.2020
B. Tech (Mechanical) -
B.B.D.I.T Institute Of technology.
05.2011
Skills
- 1 Quality Management System (QMS)
- 2 Risk Management
- 3 Project Management
- 4 Team Leadership
- 5 Process Improvements
- 6 Change Management
Accomplishments
- Qualified Six Sigma Green belt From Indian Statistical Institute Delhi, 12/01/18
- Certified IATF 16949 Lead Auditor, 04/01/19
- Receive CTR Award (Critical Talent Retention) Inr 3Lacs, 04/01/19
- Consecutive Promotion by Management (Senior Exe to Ass. Manager), 04/01/19
- PGDM Operation from IMT Ghaziabad, 06/01/20
- APS Gold Award for Standard element from Global Autoliv team, 09/01/20
- Amazon Process Excellence/Ninja award for driving project, 04/01/22
- Amazon Process Excellence/Ninja award for driving project, 12/01/22
- Amazon GSRC Gemba (Continuous improvement) Champion of the Year, 12/01/23
- Amazon GSRC Best Gemba Team Award, 12/01/23
- PMP Certification, 05/01/24
- Amazon Prime award (Q2 2024), 07/01/24
Languages
Hindi
First Language
English
Advanced (C1)
C1
Timeline
Operations Manager & Project Lead
M/S Amazon India
08.2020 - Current
Assistant Manager -Quality Assurance /TQM
M/S Autoliv India Pvt. Ltd.
06.2016 - 08.2020
Jr. Executive Quality Assurance
STUMPP SCHUELE & SOMAPPA SPRINGS PVT. LTD.
06.2013 - 05.2016
G.E.T – Quality System
QED Kares Packers Pvt. Ltd.
07.2012 - 06.2013
- Six sigma green belt
- Project management professionals (PMP)
- IATF 16949 Lead Auditor
- ISO 9001 Lead Auditor
- ISO 14001
PGDM (Operations) -
IMT Ghaziabad
B. Tech (Mechanical) -
B.B.D.I.T Institute Of technology.
Current projects
- Leading ADPS (Automated Document processing service) Project.
- Global Project Manager to implement Kingfisher tool (OCR Application) in North America region.
- Lead Gemba Walk for WW TRC.
- PMO (Project Management officer) for TRC.
- Global Process Owner to onboard various audit management tools across EMEA.
Personal Information
- Date of Birth: 05/26/YY
- Gender: Male
- Marital Status: Married
Hobbies and Interests
- Feeding Street Dogs
- Collecting 5-rupee coin of different shades
- Tree Plantation
Languages
- Hindi
- English
References
References available upon request.
Certification & Professional Development
- Project Management Professional (PMP Certified)
- Six Sigma Green Belt
- IATF 16949:2016 Lead Auditor
- ISO 9001 Lead Auditor
- VDA 6.3 (PROCESS AUDIT), ASES, GQAV-1, VSA, TML-SQ audit & MMA AUDIT.
- ISO 14001:2015 (EMS) INTERNAL AUDITOR COURSE DONE FROM ASR.
Current projects
- Leading ADPS (Automated Document processing service) Project.
- Global Project Manager to implement Kingfisher tool (OCR Application) in North America region.
- Lead Gemba Walk for WW TRC.
- PMO (Project Management officer) for TRC.
- Global Process Owner to onboard various audit management tools across EMEA.
Personal Information
- Date of Birth: 05/26/YY
- Gender: Male
- Marital Status: Married
Hobbies and Interests
- Feeding Street Dogs
- Collecting 5-rupee coin of different shades
- Tree Plantation
Languages
- Hindi
- English
References
References available upon request.
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