ALOK KUMAR
Key Account Manager
New Delhi
Summary
Dynamic sales professional with over four years of experience in the building materials industry, dedicated to fostering long-term customer relationships. Proven expertise in sales and key account management, complemented by strong skills in technical presentations and B2B and B2C marketing strategies. A results-driven approach ensures exceptional customer service and satisfaction, contributing to sustained business growth. Committed to leveraging industry knowledge and relationship-building abilities to drive sales success and enhance client engagement.
Overview
5
5
years of professional experience
Work History
Key Account Manager
Tata Steel Colors
12.2025 - Current
- Developed and maintained strategic relationships with key clients, enhancing customer loyalty and satisfaction.
- Implemented tailored solutions for clients, resulting in improved account performance and retention rates.
- Collaborated with cross-functional teams to launch new product initiatives, driving increased market share.
- Analyzed market trends and client feedback to refine sales strategies, optimizing revenue growth opportunities.
- Facilitated negotiations and contract renewals, contributing to long-term partnerships and sustained business success.
- Created sales forecasts to target daily, monthly and yearly objectives.
- Strengthened client relationships through regular communication and effective problem solving.
Key Accounts Manager
JSW Steel Limited
06.2023 - 12.2025
- Oversaw key accounts of OEMs while driving revenue growth.
- Executed closing sales deals while consistently meeting or exceeding sales targets.
- Developed comprehensive sales forecasts to project revenue growth accurately. Conducted competitor analyses to identify market trends and opportunities. Compiled revenue reports to track performance against targets.
- Oversaw contract negotiations, guaranteeing adherence to company objectives and responsiveness to customer needs.
- Developed strategic relationships with key clients, enhancing customer retention and satisfaction.
- Collaborated with cross-functional teams to deliver tailored solutions, resulting in successful project implementations.
- Managed contract negotiations, ensuring compliance and alignment with company objectives and customer needs.
Assistant Manager Sales-Key Accounts
ACC Limited
09.2021 - 06.2023
- Generated sales from existing and new customers, contributing to revenue growth.
- Developed and maintained strong relationships with key clients, Architects and Consultants.
- Spearheaded sales initiatives, in assigned area.
- Closed sales deals while consistently meeting or exceeding sales targets.
- Developed comprehensive sales forecasts, competitor analyses, and revenue reports to inform strategic decisions.
- Formulated and presented quotations, sales reports, and market visibility assessments.
- Collaborated with cross-functional teams to identify new sales opportunities.
Education
MBA - MBA Marketing
Amity University
04.2001 -
Graduation - Civil Engineering
A.K.T.U
01-2021
Diploma - Civil engineering
Himalayan university
01-2018
High school - Science
C.B.S.E
01-2015
Skills
- Strategic sales planning
- Effective communication skills
- Team leadership skills
- Skilled in conflict resolution through negotiation
- Effective decision-making
- Sales strategy
Websites
PERSONAL DETAILS
Present / Permanent Address: House No. 8607 Arya Samaj Model Basti Karol Bagh New Delhi 110005 The information provided above is true to the best of my knowledge and belief.
Timeline
Key Account Manager
Tata Steel Colors
12.2025 - Current
Key Accounts Manager
JSW Steel Limited
06.2023 - 12.2025
Assistant Manager Sales-Key Accounts
ACC Limited
09.2021 - 06.2023
MBA - MBA Marketing
Amity University
04.2001 -
Graduation - Civil Engineering
A.K.T.U
Diploma - Civil engineering
Himalayan university
High school - Science
C.B.S.E