Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Personal Information
Hobbies and Interests
Disclaimer
Location - State
Positions
Timeline
Generic
ALOK MISHRA

ALOK MISHRA

Vapi

Summary

Hardworking and motivated professional with 12+ years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.

Overview

14
14
years of professional experience

Work History

Manager POS Machine QR

Paytm One 97 Communications
Surat
12.2025 - Current
  • On boarded merchants for Paytm POS Machine.
  • Developed training programs for staff to improve operational efficiency.
  • Analyzed market trends to inform strategic decision-making processes.
  • Monitored staff performance and addressed issues.
  • Explained features like card payments, QR, UPI, EMI, and settlements
  • Installed POS machines and provided basic training to shop owners
  • Achieved monthly sales targets consistently
  • Resolved basic merchant issues and coordinated with backend support
  • POS Machine Sales & Demonstration
  • Merchant On boarding
  • 15 Field Sales(FSE) & Customer Handling
  • UPI / Card Payments Knowledge
  • Basic Android Device Handling
  • Documentation & KYC Process
  • Trained employees on additional job positions to maintain coverage of roles.

Manager - Outbound & Vi Mini Stores - Postpaid

Vodafone idea Ltd
05.2025 - 12.2025
  • A Manager - Outbound & Vi Mini Stores - Postpaid Franchise Manager oversees the operations and performance of franchise locations, ensuring compliance with brand standards and driving growth.
  • Handling retail Postpaid and Prepaid sales through channels.
  • Responsible for acquiring sales Postpaid and Prepaid from & Vi Mini Stores.
  • Responsible for training of the sales staff in the assigned territory.
  • Selling in the product range of Postpaid and Prepaid mobile connections to retail, giving organizational revenue.
  • Mapping the Channel partner to promote the postpaid business through the Vi Mini Stores, and also to increase the visibility of the brand.
  • Keeping a check on the channels health in terms of quality acquisitions, putting more focus on the high end plans.
  • Getting Activations and Revenue from the Market.
  • Proper Distribution of Stock Sims billing & Vi Mini Stores.
  • Appointing new Distributors for New locations and build the infra & Vi Mini Stores.
  • Financial Management: Monitoring and analysing franchise performance metrics, managing budgets, and developing strategies to maximize profitability.
  • Relationship Management: Serving as the primary point of contact for franchisees, building strong relationships, and providing on-going support and guidance.
  • Sales and Marketing: Implementing marketing campaigns, identifying new franchise opportunities, and supporting the sales process.
  • Compliance and Legal: Ensuring compliance with all relevant franchise regulations and legal requirements.
  • Performance Monitoring: Tracking key performance indicators (KPIs), identifying areas for improvement, and implementing corrective actions.
  • Communication: Maintaining open communication with franchisees, internal stakeholders, and other relevant parties.

RM (EEG And Working Capital Forex and Cards)

HDFC BANK LTD
Surat
08.2019 - 04.2025
  • Client Meetings and Understanding Requirements and Nature of Business.
  • Sensitivity and Break-Even Point (BEP) Analysis.
  • Conducting feasibility analysis to assess the viability of potential projects or investments.
  • Monitoring the allotted portfolio.
  • Conducting due diligence.
  • Analysis of Financial Statements and Ratio Analysis.
  • Determining Creditworthiness.
  • Structuring Proposals and Deal.
  • Handling the 14 business development Representative (BDR) in Gujarat.
  • Handling the more than 25 branch for acquiring Credit card and Forex card.
  • Enhance the Daily activation to HDFC Bank.
  • Setup a strong network of market in the expanding market and monitoring the Performance to insure timely and excellence service delivery.
  • To provide service of credit card and Forex card.
  • Focus on segment customer of Forex card and Credit card.
  • Target achievement of Forex card and Credit card.
  • Target achieve saving account and salary account.
  • Target achieve on landing and Assets.
  • Target achieve on increase the volume month on month growth of Credit card and Forex card.
  • Increase penetration on credit and Forex card.
  • Handling the product like - Forex card, Fastag, CASA, Term loan (InstaJumbo), smart pay, salary account, payzap, Smart hub, Prepaid card, Credit card, business card.

Area Manager

Aditya Birla idea payment bank limited
Surat
10.2018 - 08.2019
  • Handling Distributors.
  • Handling retail sales through channels.
  • Responsible for acquiring sales in Retail banking point.
  • Responsible for training of the sales stack in the assigned Territory.
  • Managed regional operations to enhance service delivery and customer satisfaction.
  • Developed training programs for staff to ensure compliance with banking regulations.
  • Boosted team morale and overall revenue by creating sales contests.
  • Oversaw financial reporting processes to maintain accuracy and transparency in transactions.

Area manager

Reliance Jio (RSMSL)
Vapi
01.2018 - 10.2018
  • Handling Distributors.
  • Handling retail sales through channels.
  • Responsible for acquiring sales in Retail.
  • Responsible for training of the sales staff in the assigned territory.
  • Selling in the product range of prepaid mobile connections to retail, giving proper solution keeping in clients needs and at the same time balancing organizational revenue.
  • Mapping the A retailers to promote the prepaid business through the retail outlets, and also to increase the visibility of the brand & jio handset.
  • Keeping a check on the channels health in terms of quality acquisitions, putting more focus on the high end plans.
  • Keeping a check on churn, retention as well as collection cases related to the sales done by the channel.
  • Getting Activations and Revenue from the Market.
  • Proper Distribution of Stock and billing.
  • Achieving Sales Target.
  • Appointing new Distributors for New locations.

Channel sales manager

Vodafone India Ltd
Godhra
10.2014 - 01.2018
  • Handling retail sales through channels.
  • Responsible for acquiring sales in Retail.
  • Responsible for training of the sales staff in the assigned territory.
  • Selling in the product range of prepaid mobile connections to retail, giving proper solution keeping in clients needs and at the same time balancing organizational revenue.
  • Mapping the retailers to promote the prepaid business through the retail outlets, and also to increase the visibility of the brand.
  • Keeping a check on the channels health in terms of quality acquisitions, putting more focus on the high end plans.
  • Keeping a check on churn, retention as well as collection cases related to the sales done by the channel.
  • Getting Activations and Revenue from the Market.
  • Proper Distribution of Stock and billing.
  • Achieving Sales Target.
  • Appointing new Distributors for New locations.
  • Developed channel strategies to enhance partner engagement and sales performance.

Territory Sale

VKC footstep India Pvt Ltd
08.2012 - 07.2014
  • Handling Distributors.
  • Developed market for footwear products.
  • Handling retail sales through channels.
  • Responsible for acquiring sales in Retail.
  • Responsible for training of the sales staff in the assigned territory.
  • Proper Distribution of Stock and billing for Achieving Sales.

Education

B.C.S - Computer Science

SSR Institute Silvassa
Pune
01-2012

H.S.C - Science (Mathematics)

VVH high school
Gandhinagar
01-2008

S.S.C - All Compulsory

VVH High school
Gandhinagar
01-2006

Skills

  • Enthusiasm and flexibility
  • sales training
  • customer relationship management
  • channel management
  • sales performance optimization
  • problem solving
  • Positive mindset
  • Adaptability
  • Continuous learning
  • Strong work ethic
  • strategy development
  • Clear communication
  • Business planning

Accomplishments

  • Winning a certificate of Appreciation for the contribution in Term loan Drive which is held on 07/30/21 - 07/31/21 by Sanjay Nandi Vertical Head of Business credit Card in HDFC bank ltd.
  • Winner of Silver medal in Bajaj Alliance GI Drive which is held in 2020 by Bhattacharya head sales - Forex HDFC bank ltd.
  • Winner of Gold medal certificate in HDFC Bank for the Exemplary Performance and contribution which is held on 08/20/21 by Mainak Banerjee- national Head Bancassurance HDFC Bank ltd Bajaj Alliance GIC ltd.
  • Winning a certificate for ever highest milestone of 4.20 lakh credit cards which is held on 05/01/22 by Pankaj Bhatla Head sale-credit card.
  • Winner of Jonathan financial year 2015-2016 in Vodafone.
  • Participated in intra college fashion show.
  • Winner of two time Top Gun Back to Back in Vodafone VI Pan India in Top 20 FL Nationally 2025.

Languages

  • Gujarati
  • Hindi
  • Marathi
  • English
  • Gujarati
  • Hindi
  • Marathi

Personal Information

  • Date of Birth: 01/10/91
  • Nationality: Indian
  • Marital Status: Married

Hobbies and Interests

  • Music
  • Traveling
  • Movies
  • Playing Cricket
  • Chess
  • Books

Disclaimer

I hereby declare that the above mentioned information is correct up to my knowledge and I hereby take the responsibility for the correctness of the above mention particulars.

Location - State

Gujarat

Positions

  • Assistant Manager POS Machine, Paytm One 97 Communications, 12/01/25, On boarded merchants for Paytm POS Machine, Explained features like card payments, QR, UPI, EMI, and settlements, Installed POS machines and provided basic training to shop owners, Achieved monthly sales targets consistently, Resolved basic merchant issues and coordinated with backend support
  • Manager - Outbound & Vi Mini Stores - Postpaid, Vodafone idea Ltd (VI), 05/01/25, 12/01/25, Handling retail Postpaid and Prepaid sales through channels, Responsible for acquiring sales Postpaid and Prepaid from & Vi Mini Stores, Responsible for training of the sales staff in the assigned territory, Selling in the product range of Postpaid and Prepaid mobile connections to retail, giving organizational revenue, Mapping the Channel partner to promote the postpaid business through the Vi Mini Stores, and also to increase the visibility of the brand
  • RM (EEG And Working Capital), HDFC BANK LTD, 08/01/19, 04/01/25, Client Meetings and Understanding Requirements and Nature of Business, Sensitivity and Break-Even Point (BEP) Analysis, Conducting feasibility analysis to assess the viability of potential projects or investments, Monitoring the allotted portfolio, Conducting due diligence
  • Area Manager, Aditya Birla idea payment bank limited, 10/01/18, 08/01/19, Handling Distributors, Handling retail sales through channels, Responsible for acquiring sales in Retail banking point, Responsible for training of the sales stack in the assigned Territory
  • Area Manager, Reliance Jio (RSMSL), 01/01/18, 10/01/18, Handling Distributors, Handling retail sales through channels, Responsible for acquiring sales in Retail, Responsible for training of the sales staff in the assigned territory
  • Channel Sales Manager, Vodafone India Ltd, 10/01/14, 01/01/18, Handling retail sales through channels, Responsible for acquiring sales in Retail, Responsible for training of the sales staff in the assigned territory, Selling in the product range of prepaid mobile connections to retail, giving proper solution keeping in clients needs and at the same time balancing organizational revenue
  • Territory Sale, VKC footstep India Pvt Ltd, 08/01/12, 07/01/14, Handling Distributors, Developed market for footwear products, Handling retail sales through channels, Responsible for acquiring sales in Retail, Responsible for training of the sales staff in the assigned territory

Timeline

Manager POS Machine QR

Paytm One 97 Communications
12.2025 - Current

Manager - Outbound & Vi Mini Stores - Postpaid

Vodafone idea Ltd
05.2025 - 12.2025

RM (EEG And Working Capital Forex and Cards)

HDFC BANK LTD
08.2019 - 04.2025

Area Manager

Aditya Birla idea payment bank limited
10.2018 - 08.2019

Area manager

Reliance Jio (RSMSL)
01.2018 - 10.2018

Channel sales manager

Vodafone India Ltd
10.2014 - 01.2018

Territory Sale

VKC footstep India Pvt Ltd
08.2012 - 07.2014

B.C.S - Computer Science

SSR Institute Silvassa

H.S.C - Science (Mathematics)

VVH high school

S.S.C - All Compulsory

VVH High school

Similar Profiles

  • M.Santhosh KumarM.Santhosh Kumar

    Assistant Manager – ATM Machine and POS at India1 Payments Pvt LtdAssistant Manager – ATM Machine and POS at India1 Payments Pvt Ltd

  • Nikkita DarnellNikkita Darnell

    POS at Jumping WorldPOS at Jumping World

  • Indira PenemetchaIndira Penemetcha

    <ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health<ul><li>- Working in Collaboration with the Central Quality team in the development of Quantitative checklists for Aggregate reports.</li><li>- Performing QR of Safety reports i.e, PADER, DSUR, PBRER and DSURs.</li><li>- Managing QR Team for Safety reports and acting as a training lead for Safety Writing Team.</li><li>- Prepared and Performed QC of the trackers for RSI project.</li><li>- Performed Quality review of cases in Argus database for VOQR project. Created error-free reports and other outputs according to tightly defined specifications to ensure timely reporting of assigned job to program management.</li><li>- Participating in weekly meetings on a regular basis to understand the client's requirement for a particular program and ensure that the team meets or exceeds the targets in terms of quality, quantity within the scope of time constraints</li><li>- Responsible for reviewing the SOPs, job aids as per program specific requirements.</li><li>- Acting as a subject matter expert and helping the team members with day-to-day trouble shooting activities.</li><li>- Signal detection and risk management plan authoring or other assigned PV related activities for client's product(s), per the regulations and SOPs when required.</li><li>- Exhibiting a growing awareness of program strategy and thinking capability alongside independence.</li><li>- Reviewing and providing solutions for issues relating to program delivery or escalating appropriately to the Team Lead / Program Lead as required.</li><li>- Providing standards for gathering information for use in trend analysis.</li><li>- Involved in people development in partnership with PDG leads.</li><li>- Ensuring that all training (internal training and client training) are successfully completed in a timely manner.</li></ul> at Syneos Health

  • Indrajeet KumarIndrajeet Kumar

    Product Manager - Payments - QR Acquiring Business at Bajaj FinservProduct Manager - Payments - QR Acquiring Business at Bajaj Finserv

CREATE PROFILE
ALOK MISHRA