Alpesh Nakum
Rajkot
Summary
Accomplished Senior Manager with a proven track record at the Central Bank of India, adept in strategic planning and cross-functional team coordination. Spearheaded initiatives that significantly enhanced team productivity and client satisfaction, leveraging operations management skills. Excelled in fostering long-term partnerships and driving revenue growth through effective leadership and collaborative efforts.
Overview
9
9
years of professional experience
Work History
Senior Manager
Central Bank of India
08.2021 - 03.2022
- Provided strong leadership to enhance team productivity and morale.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Branch Manager
Central Bank of India
07.2019 - 08.2021
Branch Manager
Central Bank of India
04.2016 - 07.2019
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Implemented effective sales strategies to achieve branch targets and exceed expectations consistently.
- Maintained friendly and professional customer interactions.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Agriculture Finance Officer
Central Bank of India
08.2013 - 04.2016
- Assessed clients'' repayment capacity using financial statements, cash flow projections, and credit history to ensure sound lending decisions.
Education
Master Of Fisheries Science In Aquaculture - Fisheries
Kerala University Of Fisheries And Ocean Studies
Kochi, Kerala11.2017
Bachelor Of Fisheries Science - Fisheries Science
College Of Fisheries Science
Veraval, Gujarat06.2011
H.S.C. - Science
G.T. Sheth Vidhyalaya
Rajkot, Gujarat03.2007
S.S.C - General Studies
Shree Dhokadava Madhyamik Shala
Dhokadava, Gir Somnath03.2005
Skills
- Strategic planning
- Cross-functional collaboration
- Operations management
- Cross-functional team coordination
- Teamwork and collaboration
- Team leadership
- Decision-making
- Work Planning and Prioritization
- Negotiation and conflict resolution
- Customer relationship management
- Managing operations and efficiency
- Customer service
Languages
Gujarati
Advanced (C1)
Hindi
Advanced (C1)
English
Advanced (C1)
Timeline
Senior Manager
Central Bank of India
08.2021 - 03.2022
Branch Manager
Central Bank of India
07.2019 - 08.2021
Branch Manager
Central Bank of India
04.2016 - 07.2019
Agriculture Finance Officer
Central Bank of India
08.2013 - 04.2016
Master Of Fisheries Science In Aquaculture - Fisheries
Kerala University Of Fisheries And Ocean Studies
Bachelor Of Fisheries Science - Fisheries Science
College Of Fisheries Science
H.S.C. - Science
G.T. Sheth Vidhyalaya
S.S.C - General Studies
Shree Dhokadava Madhyamik Shala
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