Alpesha Gupta
Sales And HR Manager
Jammu
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need. Friendly Sales Assistant specializes in retail apparel sales. Customer service expert knowledgeable about on-trend fashions and products. Brings excellent experience in major brand sales within fashion-forward customer demographic.
Overview
1
1
year of professional experience
Work History
Sales Assistant
Upkar Oil Mills, Jammu
Jammu, India
10.2023 - 01.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Assisted customers with prompt and polite support in-person and via telephone.
HR Management Trainee
Upkar Roller Flour Mills Pvt. Ltd.
Jammu, India
06.2023 - 09.2023
- Supported organizational growth by effectively managing change initiatives, ensuring smooth transitions for employees.
- Streamlined recruitment processes for increased efficiency and better candidate selection.
- Maintained compliance with labor laws through thorough research and diligent documentation practices.
- Facilitated conflict resolution among team members, contributing to a harmonious work environment.
- Analyzed HR metrics for data-driven decision making in areas such as retention, recruitment, and performance management.
- Implemented succession planning strategies to ensure continuity of leadership within the organization.
- Coordinated workplace safety initiatives, reducing instances of workplace accidents or injuries significantly over time.
- Developed competitive compensation packages to attract top talent in the industry.
Education
Bachelor Of Business Administration - Marketing And Human Resources Development
Shri Mata Vaishno Devi University
Katra, Jammu05.2024
Skills
Sales expertise
Point of sale operation
Teamwork and Collaboration
Planning and Coordination
Organization and Time Management
Flexible and Adaptable
Self-Motivated
Active Listening
Multitasking Abilities
Critical Thinking
Training and Development
Timeline
Sales Assistant
Upkar Oil Mills, Jammu
10.2023 - 01.2024
HR Management Trainee
Upkar Roller Flour Mills Pvt. Ltd.
06.2023 - 09.2023
Bachelor Of Business Administration - Marketing And Human Resources Development
Shri Mata Vaishno Devi University