ALVIN BOYLE

- Setting up new client accounts.

- Collecting necessary confidential documents.

- Onboarding clients.

- Validating and processing confidential documents.

- Collaborating with the sales team, clients, and onshore partners to discuss and clarify the key points outlined above.

- Conducting RCPS sessions.

- Co-ordinating with other teams for smooth operations resulting in meeting SLA's.

- Register New Auto Insurance Claims.
- Working / Investigating ongoing claims to get them to
completion.
- Handle escalations on claims.
- Ensuring recoveries are collected wherever possible.
- Identify and routing Medical bills.
- Issuing payments when required.
- Working on RCPS's personally as well as contributed in brainstorming sessions.
- Conducting live audits and quality calibrations with
Quality Trainers as well as Process Leads.
- Managing workflow and call flow for the Total Loss team
in the absence of the team leader.
- Ensuring daily team huddles were conducted.
- Assistance with induction (Company overview, domain
training, culture training, personal and professional
etiquette training) for new candidates.
- Conducting operations training for newly hired.
- Rolling out process updates as and when required.
- Conducting regular refreshers for Teams respectively.
- Conducting VNA trainings.
- Allocating work basis work priority and individual targets
for the Team.

- Provided Football coaching for students.

- Worked as a recruitment consultant to Doctors, Nurses
and Assistant health care workers for the NHS all over UK,
Scotland and Wales to get them the right job.
- Was responsible for contacting new as well as existing
candidates.
- Was responsible to handling candidate's confidential
and personal information.
- Systematically obtain, proofread and process compliance.
- Set up interviews based on profile created for the
candidate.
- Maintaining professional and casual
conversation/relations via telephonic as well as email
conversations.
- Ensuring profiles were kept updated at all times.
- Was told to leave due to the COVID-19 Pandemic.

- Worked on accounts from different verticals like Design
Thinking, Micro Services, F&B.
- Fitness and Nutrition, Jewellery (MultiFit Wellness Pvt.
Ltd. PNG Jewellers, WS Bakers, Fitsperts, iauro, StepOver
F.A. and ISF, are few of the clients I worked with)
- Was responsible for executing content for social media
posts in the form of Facebook, post content copy,
Instagram content copy and hashtag search and analysis,
Keyword analysis for Twitter and LinkedIn postings and
blog edits.
- Handled content quality check and creative articulation of
content pieces for social media postings, promoted lead
generation and boxing campaigns.
- Was responsible for coordination between the graphics
and AV team for faster and smoother delivery of projects
within a shorter span of time (production assistant)
- Scripted content for Short films and ads.
- Managed multiple pre-launches for MultiFit Wellness Pvt.
Ltd.
- In charge of all outdoor events for MultiFit Wellness Pvt.
Ltd. Branches (Pune)
- Project manager for ISF 2018 held at Amanora Town Park
- Pune

- Registering new Auto Insurance Claims.
- Working / Investigating ongoing claims to get them to
completion.
- Handling escalations on Claims.

- Ensuring Recoveries are collected wherever possible.