Alvin Tudu

• Led cross-functional teams to coordinate business support initiatives and streamline communication processes.
• Developed operational strategies to enhance team efficiency and productivity. SOP Creation and implementation.
• Liaised with human resource department to resolve employee conflicts and concerns in need of escalation.
• Enhanced team productivity by implementing efficient workflow processes and communication strategies.
• Evaluated departmental performance using KPIs, providing feedback, and implementing corrective actions when necessary.
• Supported business growth by identifying opportunities for expansion, conducting market research, and developing strategic plans.
• Facilitated knowledge sharing among team members through regular meetings focused on best practices as well as challenges faced in daily work scenarios that improved overall performance within the role.

With over 14 years and 5 months of experience in Project Management Office (PMO & PCO); part of Shared Services Portfolio.

And addition of 2.5 years of BPO industry exposure.

Currently, working as “Software Engineering Lead” for AM-SD Projects within CIO Application Services for CME’ EASS Sub-BU.

Possess strategic vision and extensive experience in delivering high quality work with wide range of experience in Program & Portfolio Management, Team building, account management, strategizing, documenting and Financial analysis. Proficient in interpersonal communications and analytical skills.

Ø Certified SAFe 6.0 Practitioner (Valid till 29th Sep.2024).

Ø Certified “ASOP Foundation Coach”.

Ø Successfully Completed “PMP Bootcamp 5”

Also involved in On-boarding/ Roll-Off & Exit formalities in regards to HR activities and Client Services Org. as a Client Coordinator for Client Visit, Global Data Privacy Regulations & Recently involved in Internal Quality Audit for Client Projects.

Have an excellent track record in supporting senior level management and maintaining client relations. Proven expertise in project management and team management.

Worked in and as `Program Control Services` resource in Project Management Office Organization for multiple projects and in various fields Business Unit; such as Financial Services, Client Services Org. etc.

Possess strategic vision and extensive experience in delivering high quality work with wide range of experience in Program & Portfolio Management, Team building, account management, strategizing, documenting and Financial analysis. Proficient in interpersonal communications and analytical skills. Also involved in On-boarding/ Roll-Off & Exit formalities in regards to HR activities and Client Services Org. as a Client Coordinator for Client Visit.

Have an excellent track record in supporting senior level management and maintaining client relations. Proven expertise in project management and team management.