AYUSH SINGH
New Delhi
Summary
To serve the organization with the best of my ability and efforts trying to gain and disperse as much as I can with the experience that I haveacquired with the time.
Decisive and resourceful Regional Manager versed in contract negotiations, process improvements and cost-control objectives. Known for applying in-depth industry and product knowledge to create valuable customer solutions and business growth opportunities.
Overview
13
13
years of professional experience
Work History
Regional Manager-North and East India Training Corporate and Hospitality
Shiva Texyarn Ltd
02.2021 - Current
- Presented training information via role playing, simulations and team exercises.
- Managed multiple projects simultaneously while ensuring deadlines were met.
- Created detailed reports of regional training activities for review by the Director of Training.
- Mentored team members to succeed and advance within department and company.
- Researched available technology tools for use in delivering virtual or remote training courses.
- Conducted evaluations of training courses to uncover areas in need of improvement.
- Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
- Effectively trained instructors and supervisors on techniques for managing employees.
- Developed and implemented regional training programs to ensure consistency in teaching methods.
- Developed new training programs in compliance with company and government standards.
- Designed training modules implementing strategic business practices and organizational behavior training concepts.
Regional Manager Training North India -Corporate Retail
Bharti Corp
02.2018 - 01.2021
- Facilitated training sessions for new employees on company policies and procedures.Generated reports detailing the progress of each trainee throughout the program.
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Monitored learners' progress through learning management systems.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Maintained documentation of all processes related to training activities.
- Explained goals and expectations required of trainees.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
Sr. Sales Trainer -Field Training
Granada
02.2014 - 06.2017
- Conducting training sessionsDesigning training programsEnhanced effectiveness of trainingIdentifying training needsProvides training schedules and agendasEvaluating effectivenessMentoringProfessional developmentAdapting to various training methodsAssessing and evaluating learner progressDesigns and delivers trainingDeveloping training materials and resourcesMaintaining training documentationMediating discussionsPrepare team training progress reports
- Reduced process gaps by supporting and training field representatives on orders, tracking, expenses, and sales protocols.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Liaised with Human Resources to assist in filling open sales positions and promote seamless onboarding of new hires.
- Scheduled classes based on availability of classrooms, equipment or instructors.
- Participated in trade shows and conferences as a representative of the company's products and services while providing support with product demonstrations or presentations when needed.
- Prepared detailed reports summarizing key findings from various projects and presented them during quarterly business reviews.
- Remained up-to-date with developments in area of expertise by reading current journals, books or magazine articles.
- Drafted guidelines outlining appropriate methods for handling customer complaints or inquiries promptly and professionally while adhering to established policies and procedures.
- Monitored training costs and prepared budget reports to justify expenditures.
- Researched and identified new opportunities within target markets that could potentially lead to increased revenue generation.
- Recruited, trained and mentored sales team members, offering continuous support for professional development.
Sales Trainer
News Nation
01.2012 - 01.2014
- Designed interactive activities to reinforce learning objectives during training sessions.
- Devised programs to develop executive potential among employees in lower-level positions.
- Reduced process gaps by supporting and training field representatives on orders, tracking, expenses, and sales protocols.
- Monitored training costs and prepared budget reports to justify expenditures.
- Developed a system for tracking progress on objectives set during trainings in order to measure success rate.
- Assessed individual employee's strengths and weaknesses through observation, interviews, surveys, and testing.
- Suggested and offered specific training programs to help workers maintain or improve job skills.
- Evaluated training programs to determine effectiveness and increase employee retention.
- Used role-playing, lectures, and simulations to present information in variety of instructional techniques and formats.
- Identified potential vendors who could provide additional resources needed for successful implementation of trainings.
- Created and offered additional materials to enhance training.
- Developed and implemented sales protocols and training programs, boosting employee education.
- Explained goals and expectations required of trainees.
- Organized product demonstrations to showcase features and benefits of products and services being sold.
Education
T 3 Certified - Training And Development
T3 -Train The Trainer Programme
01-2018
BJMC - Human Resources Training
MU
01.2011
12th -
CBSE
01.2008
Skills
- Business development and planning
- Operational management
- Sales and marketing strategies
- Regional planning
- Personnel monitoring
- New business development
- Performance management
- Industry expertise
- Staff training and development
- Database management
- Marketing leadership
- Learning management systems
- Compliance training
- Training program development
- Training evaluation
- Coaching and mentoring
- Process evaluation and enhancement
- Performance improvement
- Training manual creation
- Instructor training
- Team development strategies
- Training facilitation
- On-the-job training
- Training solutions development
- Individual trainings
- Productivity improvement
- Training program design
- Staff development plans
- New hire on-boarding
- Remote employee training
Other Achievements
- Worked for the Award winning Documentary Film –‘Tabassum’ produced by IJMC, Mangalayatan University. The film bagged the prize for Best Documentary at Manav Rachana International University, Faridabad and Best Documentary Award at Film Saaz, 5th National Film Fest organized by Film Club, Aligarh Muslim University, Aligarh.
- Worked as a PR in a Documentary Film ‘Neerajanjali’ based on Padamshree Dr. Gopal Das Neeraj produced by Mangalayatan University.
- Participated in international conference on ‘CIVIC CHALLENGES and DEMOCRACY & MEDIA’.
Practical Proficiency
- Can host any programme
- Anchoring, Advertising, Event management
- Can work as a Manager AND EVENT MANAGEMENT
Special Interests
- Reading books
- Playing musical keyboard
Personal Information
- Date of Birth: 06/05/88
- Marital Status: Single
Languages
- Hindi
- English
Disclaimer
I hereby solemnly affirm that all the details provided above are true to the best of my knowledge.
Roles and Responsibilities-
- Design Training content – Create Training manuals/ learning programs which includes both process and soft skills trainings
- Training Delivery – Conduct employees training, motivate and guide employees to maximize their efficiency, their abilities.
- Evaluate results – Post Training completion to ensure the objectives have been met.
- Administration – Manage Training programs, Evaluate Training outcomes, maintain records of trainees’ progress and achievements.
- Monitor training costs against budgets and ensure efficient use of company resources.
- Prepares new sales representatives by conducting orientation to sales process, develops individual coaching plans, provides resources and assistance, and schedules orientation drive-alongs with senior representatives.
- Conducts exercise sessions for new and current sales employees.
- Observes sales encounters and collects feedback, results, and performance data of trainees after sessions.
- Coordinates with other sales trainers and sales managers.
- Structures training plans to meet financial objectives.
- Hires and onboards new sales trainees.
- Updates job knowledge by participating in educational opportunities and reading professional publications.
- Develops individual results by maintaining policy and procedure, providing coaching; conducting Induction training sessions.
Major KRA’s and KPI’s—
- Conduct skills gap analyses to identify areas of improvement
- Design training curricula within time and budget constraints
- Produce physical and digital educational material (e.g. videos and case studies)
- Onboard new salespeople
- Coordinate individual and team performance review sessions to discuss strengths and weaknesses
- Monitor sales objectives and results
- Collect feedback from trainees and managers about training courses
- Report on impact of training programs (e.g. sales achieved)
- Liaise with external trainers or industry professionals and organize seminars
- Maintain updated records of training material, curricula and costs
Languages
English
Advanced
C1
Hindi
Advanced
C1
Timeline
Regional Manager-North and East India Training Corporate and Hospitality
Shiva Texyarn Ltd
02.2021 - Current
Regional Manager Training North India -Corporate Retail
Bharti Corp
02.2018 - 01.2021
Sr. Sales Trainer -Field Training
Granada
02.2014 - 06.2017
Sales Trainer
News Nation
01.2012 - 01.2014
T 3 Certified - Training And Development
T3 -Train The Trainer Programme
BJMC - Human Resources Training
MU
12th -
CBSE