Alwin K Kurian
Kochi
Summary
Experienced professional specializing in the Pro AV sector. Proficient in developing product strategies and conducting market analyses. With strong product and technical knowledge, successfully increased brand visibility and customer satisfaction, contributing to substantial growth. Effective in implementing promotional strategies and managing relationships, leading to greater market share and customer loyalty.
Overview
10
10
years of professional experience
Work History
Zonal Product Manager (Live & Rental)
Alphatec Audio Video Pvt Ltd
Bengaluru
12.2024 - Current
- Managed product demonstrations, testimonials and benchmarks for performance evaluation.
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth.
- Boosted customer base penetration with creative promotional approaches.
- Delivered marketing strategy updates to upper-level management.
- Developed and implemented marketing strategies to increase brand awareness and sales.
- Coordinated marketing events for showcasing product and service offerings.
Install Sales Manager
Alphatec Audio Video Pvt Ltd
Kochi
04.2023 - 11.2024
- Developed training materials and conducted training sessions for installers, providing guidance and support when needed.
- Provided technical advice and troubleshooting assistance onsite when necessary.
- Coordinated multiple teams across several locations in order to deliver successful results on large scale projects.
- Attended trade shows, exhibitions in order to promote company's services, products.
- Conducted market research and reported on competitors.
- Maintained accurate records of installed products and related documentation.
- Prepared presentations for potential clients outlining details about our installation services.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Regional Sales Manager
Alphatec Audio Video Pvt Ltd
Kochi
04.2021 - 03.2023
- Developed and managed regional sales program and market operations.
- Penetrated new markets by investigating competitor products, services, and trends.
- Supported sales team members to drive growth and development.
- Established relationships with key accounts in the region through personal visits and phone calls.
- Organized trade shows, exhibitions, and other events to showcase products.
- Ensured compliance with company policies and procedures related to regional sales operations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
Sales Manager
Alphatec Audio Video Pvt Ltd
Kochi
06.2018 - 03.2021
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Established relationships with key clients, while maintaining existing customer base.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Achieved company growth and brand development through market expansion and sales.
- Performed sales consultations and educated clients on products and services.
- Collaborated with marketing team to create promotional materials for target customers.
- Conducted market research and reported on competitors.
Store Manager
Vardhaman Megatech Pvt Ltd
Kochi
04.2016 - 05.2018
- Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed daily banking activities such as deposits and withdrawals.
- Prepared staff work schedules and assigned team members to specific duties.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Organized promotional events to increase product awareness.
- Performed regular price checks to ensure competitive pricing.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Retail Sales Manager
Vardhaman Megatech Pvt Ltd
Kochi
12.2014 - 03.2016
- Connected with customers to provide assistance and collect feedback to optimize operations.
- Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
- Provided training sessions for new employees on proper customer service techniques.
- Organized monthly inventory checks in order to track stock levels.
- Planned special events such as product launches, promotions, and discounts in order to attract more customers.
- Resolved customer complaints regarding sales and service.
Education
Diploma - Sound Engineering & Recording Arts
Sound Engineering Academy
Trivandrum01-2014
Bachelor of Engineering - Electronics And Communication Engineering
PSN College of Engineering & Technology
Tirunelveli05-2012
Skills
- Product strategy
- Market analysis
- Brand awareness
- Customer experience
- Business development
- Strategic planning
- Adaptability and flexibility
- Multitasking Abilities
- Corporate communications
- Sales promotion
- Relationship management
- Product demonstrations
- Product knowledge
- Training and mentoring
Languages
Malayalam
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Proficient (C2)
C2
Personal Details
- DOB: 08/06/1990
- Marital Status: Married
References
References available upon request.
Timeline
Zonal Product Manager (Live & Rental)
Alphatec Audio Video Pvt Ltd
12.2024 - Current
Install Sales Manager
Alphatec Audio Video Pvt Ltd
04.2023 - 11.2024
Regional Sales Manager
Alphatec Audio Video Pvt Ltd
04.2021 - 03.2023
Sales Manager
Alphatec Audio Video Pvt Ltd
06.2018 - 03.2021
Store Manager
Vardhaman Megatech Pvt Ltd
04.2016 - 05.2018
Retail Sales Manager
Vardhaman Megatech Pvt Ltd
12.2014 - 03.2016
Diploma - Sound Engineering & Recording Arts
Sound Engineering Academy
Bachelor of Engineering - Electronics And Communication Engineering
PSN College of Engineering & Technology
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