Amaan Ali Shaikh

• Conducted detailed market research to identify trends in mobile accessories.
• Launched and managed an e-commerce website, overseeing setup and daily operations.
• Sourced products, developed pricing strategies, and optimized listings for multiple SKUs.
• Created and managed paid advertising campaigns on Meta and Google to increase conversions.
• Oversaw daily order processing, shipping logistics, and customer service operations.
• Maintained inventory levels to ensure product availability and minimize dead stock.
• Analyzed sales data and customer behaviors to inform strategic growth initiatives.
• Expanded business presence by launching an Amazon store to enhance product reach.

Pre-Opening Phase:

• Joined during the pre-opening stage of the hotel, reporting to the Assistant Food & Beverage Manager.
• Contributed to beverage menu planning for multiple dining outlets.
• Conducted competitive menu analysis to align offerings with market standards and guest preferences.
• Played a key role in the setup of Taj Club Lounge, including layout planning, selection of service ware, and documentation of standard operating procedures (SOPs).
• Assisted in coordination with vendors and internal departments to ensure timely setup and readiness for launch.

Post-Opening (Operational) Phase:

• Rotated across all food & beverage service outlets post hotel launch, with extended placement at Taj Club Lounge.
• Delivered personalized service to VIP and club-level guests in a luxury hospitality setting.
• Managed day-to-day operations including guest engagement, staff supervision, and inventory checks.
• Learned to handle high-pressure service environments, ensuring adherence to brand standards and guest satisfaction.
• Developed practical skills in operational planning, problem-solving, and team coordination.

Food & Beverage Service Department:

• Gained hands-on experience in day-to-day operations across restaurants and banquet setups.
• Assisted in guest service, table arrangements, and maintaining service standards during events and meal periods.
• Learned the sequence of service, guest interaction etiquette, and operational procedures of a luxury hotel.

Sales & Marketing Department:

• Shadowed the sales team during client meetings, property walkthroughs, and price discussions with prospective clients.
• Observed the sales pitch process, understood how brand standards are maintained in B2B communications.
• Gained exposure to how brand positioning strategies are implemented across different client segments.