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Strategic IT Management Professional with 21 years of experience in delivering technology solutions within tight deadlines. Specialises in orchestrating scalable infrastructures that enhance operational efficiency and profitability. Expert in full-lifecycle project management, effectively managing scope, resources, and multimillion-pound budgets in both traditional and virtual environments.

I’m a passionate and results-driven IT Infrastructure Operation Specialist with over 10 years of experience supporting and optimizing enterprise IT environments. My expertise spans across network infrastructure, server administration, cloud technologies (Microsoft Azure), and end-user support, with a strong foundation in both hardware and software systems.

I hold certifications including MCSA, MCP, DP-900, and AZ-900, and have hands-on experience with Windows Server environments, Active Directory, Office 365, Cisco networking, Fortinet firewalls, and virtualization platforms like VMware and Hyper-V. I’ve successfully supported multi-branch organizations, led infrastructure rollouts, and ensured seamless IT operations across diverse environments.

Currently pursuing a Diploma in IT Systems Development, I’m committed to continuous learning and innovation. I thrive in dynamic teams, enjoy solving complex technical challenges, and aim to contribute to impactful tech solutions that support business growth and national development.

Resourceful Help Desk Support Analyst with diverse experience. Problem Solver with excellent organization and time management skills. Possess business understanding of IT Administrative and Security and support needs with the ability to merge differing philosophies into successful common objectives. Areas of interest include Information Systems and Cyber Security Administration (support/retaining). Key assets include: Adaptable, flexible, and a persistent individual; capacity to change and meet demanding deadlines. Extensive use of negotiation skills, customer service functions, research techniques and diplomacy. Thinks globally with cross-cultural diversity of products and services as a communication liaison. Strong assessment of skill-levels and recognized as a motivator to develop certain skill sets to strengthen the individual and quickly integrates new people into the team environment.

Recent IT graduate with a solid academic background and over two years of handson experience in the industry, demonstrating a keen aptitude for technical problem-solving and project management. Proven ability to effectively collaborate with cross-functional teams, contributing to successful implementations and ensuring optimal IT system functionality. Eager to leverage my academic achievements and practical expertise to drive innovation and efficiency in a dynamic IT role.

AMAL E S

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Operations Executive

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MSc in ELECTRONICS AND COMMUNICATION SYSTEMS -

BSc in ELECTRONICS AND COMPUTER MAINTENANCE -

12th Bio - Mathematics -

SSLC -

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Operations Executive

MSc in ELECTRONICS AND COMMUNICATION SYSTEMS -

BSc in ELECTRONICS AND COMPUTER MAINTENANCE -

12th Bio - Mathematics -

SSLC -

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