Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Amalu Antony

Amalu Antony

Summary

Results-oriented professional with four years of experience in telecommunications and customer service. Proven expertise in managing client relationships, driving sales growth, and implementing innovative solutions to enhance customer satisfaction. Strong analytical skills with a solid understanding of telecom technologies and market trends.

Overview

Work History

Customer Relationship Executive

Vodafone Cellular Ltd. 2014 -2018
  • 4 years of experience as Customer Relationship Executive
  • Direct interaction with customer for their concerns and quires
  • Solving customer quires
  • Invoice Preparation and billing
  • Managing customers with patience and respect.

Front Office Manager

Jubilee Training Centre 2013 -2014
Kanjirappally
  • Responsible for providing administrative support in the development, deployment, and evaluation of training programs
  • Management of Training materials and Assets
  • Preparing daily, weekly & monthly reports on work progress & evaluating with Management
  • Ensure quality of trainings as per the standard
  • Accounting management.

Education

Bachelor Of Commerce -

M.G University

Plus Two (XII) - undefined

Kerala Board

SSLC (X) - undefined

Kerala Board

Certified in Aging and Disabilities -

IHNA Australia (Institute of Health And Nursing)

Skills

  • Communication: Strong verbal and written communication skills for effective client and team interactions

  • Problem-Solving: Ability to identify issues and implement solutions quickly and effectively

  • Team Collaboration: Experience working in cross-functional teams to achieve common goals

  • Adaptability: Flexibility to thrive in a fast-paced and evolving industry

Languages

English
Malayalam
Tamil

References

  • Jomy Kunnath, Jubilee Training Centre, +91 9645946945, jubileetrainingcentre@gmail.com
  • Chinchu Sukumaran, Jubilee Training Centre, +91 8891356952, suku.chinchu@gmail.com
  • AMALU ANTONY, +91 9072699072, amaluthomas526@gmail.com

Timeline

Customer Relationship Executive

Vodafone Cellular Ltd. 2014 -2018

Front Office Manager

Jubilee Training Centre 2013 -2014

Bachelor Of Commerce -

M.G University

Plus Two (XII) - undefined

Kerala Board

SSLC (X) - undefined

Kerala Board

Certified in Aging and Disabilities -

IHNA Australia (Institute of Health And Nursing)

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Amalu Antony