Highly astute, energetic and team spirited Manager with comprehensive experience of over 9+ years in E-commerce space with a strong work ethic able to fulfill numerous business development roles.
A motivated and diligent team leader well versed in managing, motivating and leading team towards running successful business development operations.
Fast learner with high energy and a drive to exceed expectations, interests lie in a career path with heavy analytically duties and responsibilities.
Tenacious in building business, securing customer loyalty, and forging strong relationships with business partners.
Grow the quantity and quality of hosts and listings in the assigned city as per MMT standards and guidelines.
Identify potential leads in market, through online and offline sources, and help the team in their host outreach.
Overview
9
9
years of professional experience
Work History
Manager-Business Development and Sales
Makemytrip
01.2024 - Current
Leading a team of 11 Members and handling a portfolio of 15K Properties across south India
Generating Revenueof INR 5+ Cr across Alternate AccommodationCategories
Working Closely with category team to ensure regular business flow to our partners and suggesting improvements regarding there listing in portals.
Identify issues that cause stuck, Cancellation & Bad NPS by the customer for Homestays booked through our platform and solve them by creating analytical business framework; decreased stuck cases on weekend from 15% to 2.1%
Working Closely with the team and ensuring that they meet there define targets which helped to increase Room Nights and GMV by 50% YOY
Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
Zonal Manager
MakeMyTrip | Go-ibibo | Redbus
Leading a team of 5 Members and handling a portfolio of 5K Properties across south India
Generating Revenue of INR 2+ Cr across Alternate Accommodation Categories
Responsible for Identifying growth opportunities in the south region and building network of Alternate Accommodation Properties
Assistant Manager
MakeMyTrip | Go-ibibo | Redbus
Managed the tourism hotspot of India - Coorg
Highest contributing portfolio in terms of revenue and volume
Ensured YoY growth of existing and new accounts by conducting weekly analysis, report findings and reports on individual accounts
Acquired highest number of properties for the region.
Senior Business Development Manager
MakeMyTrip | Go-ibibo | Redbus
Engaging Customer to identify new opportunities, expand market and develop insights to increase the revenue
Engaging Customer in Campaigns, Promotion, Content Creation, and various social activities to increase the foot falls
Handle Key customers concerns and troubleshoot any difficulties they may encounter
Captured business by explaining and highlighting products through conversation and formal presentations for Clients.
Business Development Manager
CIP LEGIT
12.2014 - 05.2016
Seek opportunities for strategically important collaborations with other organizations, including membership, sponsorships, and cobranding opportunities
Maintain a strong knowledge of key clients and market forces, including business trends and competitive landscape
Develop and maintain personal connections in the local, national, and international business community to help in lead generation.