Aman Badhani
Dehradun
Summary
Dynamic Senior Quality Analyst with a proven track record at iEnergizer IT Services, excelling in quality assurance and process improvement. Adept at leading teams and enhancing compliance management, I effectively transformed customer feedback into actionable insights, driving significant improvements in product quality and team performance. Passionate about data analysis and problem-solving.
Overview
9
9
years of professional experience
Work History
Senior Quality Analyst
iEnergizer it services pvt ltd
Noida
07.2019 - Current
- Compiled comprehensive reports summarizing quality inspection activities and trends.
- Trained new Quality Analysts in assessment procedures and testing techniques.
- Managed team of Quality Analysts, guiding best practices for quality protocols.
- Investigated customer complaints regarding product defects and malfunctions.
- Developed and implemented quality assurance processes to uphold product standards.
- Performed root cause analysis on reported defects and devised corrective action plans.
Information Retrieval Officer
Justdial
Noida
07.2016 - 06.2019
- Researched current trends in information retrieval technology to inform strategic decisions.
- Developed methods for concise organization and presentation of complex data sets.
- Maintained comprehensive records of all activities related to information retrieval operations.
- Created detailed reports summarizing findings from organizational research projects.
Education
B-Tech -
Uttaranchal Institute of Technology
Dehradun07-2016
Skills
- Quality assurance
- Process improvement
- Data analysis
- Compliance management
- Project coordination
- Customer feedback analysis
- Problem solving
- Effective communication
- Team leadership
Languages
Hindi
First Language
English
Upper Intermediate (B2)
B2
Timeline
Senior Quality Analyst
iEnergizer it services pvt ltd
07.2019 - Current
Information Retrieval Officer
Justdial
07.2016 - 06.2019
B-Tech -
Uttaranchal Institute of Technology
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