Summary
Overview
Work History
Education
Skills
Watching & Playin cricket
Timeline
BusinessAnalyst
Aman Chauhan

Aman Chauhan

Associate Business Analyst
Pune

Summary

Work for an organization which provides me the opportunity to improve my skills and knowledge to grow along with the organization objective.

Associate Business Analyst in COO IT Team supporting in planning, forecasting, operational governance and headcount management for a global headcount span of 2 K .

Worked on various Change Management, Transformation, Process Improvement and Automation projects. Proven analytical, leadership and inter personal skills needed for effective stakeholder management across functions, with experience in driving process enhancements.

Overview

2
2
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Associate Business Analyst

HSBC Technologies
Pune
07.2022 - Current


  • Supported Annual Operating Plan, forecasting activities, headcount governance, and operational processes related to onboarding, off-boarding to streamline the end-user experience
  • Effectively collaborated with multiple managers and senior management committee to comply with company guidelines.
  • Analysed and processed complex data sets, using querying, visualization and analytical techniques, and publish monthly and yearly trend analysis for workforce and finance forecasting.
  • Work as Workforce Manager for Cyber security Team in COO IT function, independently managing WFM activities for a headcount of 2k globally, driving hiring, offboarding, process management and operations.
  • Responsible for workforce analytics and reconciliation of data breaks across various systems, work with stakeholders to drive actions based on reporting platform.
  • Analyzed client's business and IT challenges and designed a comprehensive Workforce solution that integrates smoothly into the client's environment from a reliability and scalability standpoint
  • Driven new Business Stabilization and Process Improvement for end-to-end Work Force Planning & Management support while interacting with the cross functional teams, customers, managers and stakeholders .
  • Perform User Acceptance Testing for Manpower Planning and other workforce management tools.
  • MI & Reporting - Work with QlikView team for automation of manual reports by providing timely requirements, testing, and driving usage of workforce related reports among stakeholders.
  • Work on data integration project to improvise and automate Exit process of Contingent Workers. Identify other strategic and operational improvements/ automation opportunities as part of Continuous Improvement and drive implementation .
  • Work on Open Roles in collaboration with the Stakeholders to ensure accurate year-end forecasting.
  • Develop a roadmap in collaboration with stakeholders for short and long-term objectives, manage prioritization and monitor them.
  • Worked with various teams for the adoption of Technology Tools used in the bank and leverage them effectively to support the several workforce processes within the IT organization.
  • Led interactions with clients, understood requirements, devised customized solutions and created repeated business opportunities.


Solution Consultant

AAPC India Pvt Ltd
Noida
07.2021 - 06.2022
  • Worked in US healthcare market and handling the queries as well as the customer accounts.
  • Created strategic and tactical sales initiatives for planning and forecasting for yearly basis to meet the key objectives by providing the customized solution to the clients.
  • Drafted integration plans to ease assimilation of products into customers' business infrastructure.
  • Developed and implemented value-added strategies to increase profitability, expand market share and cemented the relationships with client by providing the required solutions.
  • Resolved client issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Implemented corrective actions to fix root causes of various issues.
  • Streamlined operational processes and collaborated with management to implement process improvements.
  • Improved overall progress through working closely with staff members and streamlining processes.
  • Increased productivity by collaborating with management to develop process improvements.

Business Development Associate

Winspark Innovation Pvt Ltd
Gurugram
02.2021 - 05.2021
  • Boosted revenue by bringing in and cementing relationships with new clients and optimizing servicing of existing customer accounts.
  • Planned marketing initiatives and leveraged referral networks to promote business development.
  • Communicated with local organizations to build networks and develop leads.
  • Verified work aligned with service levels agreed and client requirements.
  • Managed needs of more than 24 customers at once using strong prioritization and multitasking abilities.
  • Engaged with clients to build business relationships.
  • Used SalesForce to handle current portfolio and prospective leads.
  • Proactively engaged customer in various departments in order to provide in-depth product knowledge in non-commissioned environment.
  • Negotiated contracts and closed sales with new and existing clients.

Education

PGPM - Operation + Marketing

IFCAI Business School
Pune
05.2019 - 02.2021

Bachelor of Computer Applications - Computers

Galgotia's University
Greater Noida
07.2015 - 07.2018

12th - Science

Somerville School
Greater Noida
03.2013 - 05.2014

10th -

Somerville School
Greater Noida
03.2012 - 03.2013

Skills

Data analysis

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Watching & Playin cricket

I love to watch and play cricket in my free time and it works as therapy for me in my free time.

Timeline

Associate Business Analyst

HSBC Technologies
07.2022 - Current

Solution Consultant

AAPC India Pvt Ltd
07.2021 - 06.2022

Business Development Associate

Winspark Innovation Pvt Ltd
02.2021 - 05.2021

PGPM - Operation + Marketing

IFCAI Business School
05.2019 - 02.2021

Bachelor of Computer Applications - Computers

Galgotia's University
07.2015 - 07.2018

12th - Science

Somerville School
03.2013 - 05.2014

10th -

Somerville School
03.2012 - 03.2013

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Aman ChauhanAssociate Business Analyst