Summary
Overview
Work History
Education
Skills
Timeline
Generic
Aman Goswami

Aman Goswami

Gurugram

Summary

Expert in managing online retail operations across multiple platforms, focusing on cost reduction and operational efficiency. Proven leadership skills with a track record of enhancing team performance and resource coordination. Strong strategic planning and problem-solving abilities that drive company success and meet challenging targets. Highly organized and methodical in optimizing operational coverage to align with business demands.

Overview

9
9
years of professional experience

Work History

Assistant Manager(Growth Manager)

Ritualistic
Gurugram
09.2025 - Current
  • Owned P&L, budgeting, cost optimisation, improving margins, and operational efficiency.
  • Drove marketplace and Q-commerce growth strategy across Flipkart, Nykaa, Tata Cliq, Ajio, Swiggy, Blinkit, and Zepto.
  • Analysed sales data, CTR, CVR, and performance metrics to optimise marketing spend, ROI, and ACoS.
  • Collaborated with account managers and internal stakeholders to drive joint business plans (JBP) and revenue targets
  • Led inventory optimisation and vendor negotiations, improving cash flow, fill rate, and fulfilment efficiency.
  • Executed platform campaigns and product launches, delivering annual GMV growth.
  • Managed end-to-end marketplace and Q-commerce operations (catalogue health, inventory, promotions, compliance,NPD).
  • Implemented platform-specific growth strategies via listing optimisation, content, and merchandising visibility.
  • Planned and executed platform events (Flash Sales, Brand Days, and promotions) to maximise traffic, conversions, and GMV.
  • Collaborated with KAMs, category managers, to secure better placements, visibility, and commercial terms.
  • Led product development projects from concept to launch, collaborating with cross-functional teams to meet market demands.
  • Coordinated with internal departments to understand procurement needs and specifications, ensuring accurate fulfilment of requirements.

Assistant Manager

Quest Retail(The Body Shop,AVON)
Gurugram, Haryana
04.2023 - 09.2025
  • Led end-to-end e-commerce and q-commerce operations, driving GMV growth (25–40%) across Amazon, Flipkart, Myntra, Nykaa, and Blinkit.
  • Executed sales strategy, demand generation, and revenue planning for mega events (EORS, DOTD, Lightning Deals), achieving over 30% sales uplift.
  • Owned inventory management, demand forecasting, and supply chain coordination, reducing stockouts by over 25%.
  • Analysed KPIs, MIS reports, and sales data, delivering actionable insights for business growth.
  • Managed P&L, COGS control, invoicing, and reconciliation, ensuring financial accuracy and margin improvement.
  • Coordinated with senior management to implement strategic plans for revenue growth.
  • Prepared detailed reports on weekly sales, expenses, and staff productivity for management review.
  • Plan and work on PO for RK World, Nykaa, and Myntra.

Assistant Manager

Monte Carlo
Gurugram, Haryana
01.2022 - 01.2023
  • Managed account operations and retail efficiency, ensuring smooth end-to-end marketplace execution.
  • Handled Sales Order Management (SAP) for accurate processing and order fulfilment.
  • Managed B2B invoicing and reconciliation, ensuring timely and error-free processing.
  • Planned purchase orders (POs) for Ajio, Tira, Amazon, and Myntra.
  • Supported e-commerce onboarding and setup, including platform readiness, and execution planning.
  • Worked across B2B and B2C marketplaces including Amazon, Ajio, Flipkart, FirstCry, and Cocoblu.
  • Managed MRP compliance checks on a monthly basis for pricing accuracy.
  • Created B2B packaging solutions for shipment readiness for Flipkart and others.
  • Ensured brand representation and digital storefront consistency across marketplaces.
  • Executed discounts and promotional strategies to drive sales growth and conversions.
  • Managed return claims and reverse logistics, reducing return rates and improving customer experience.
  • Coordinated with 3PL and warehouse teams for shipment tracking and on-time delivery.
  • Maintained performance trackers and MIS dashboards for operational monitoring.
  • Used tools: SAP, Uniware, Helium, PI, Merchant Spring, Inventory Planner, and Wabtec.

Key Account Manager

Leayan Global Pvt Ltd
Kanpur, India
12.2019 - 01.2022

Plan the sales calendar for upcoming events (DOTD and lightning deals), and arrange all requirements to start e-commerce.
Plan basic brand requirements to represent the brand to our customers.
Plan for the brand website portal to provide a perfect recognition of the brand.
Coordinate with customer care to resolve customer complaints.
Working on the weekly MIS report to share with the HOD, planning for social media, and online visibility to recognise our brand.
Planning all strategies to promote articles on e-commerce portals.
Planning and implementing new ideas to boost sales figures from previous numbers.
Collecting new themes to enhance brand visibility among customers.
Work on return issues to reduce returns and claims.
New cataloguing ideas to share the exact definition of products with customers.
From time to time, complete process checks to reduce faults and improve the working process.
Search for and add new online partners for wide availability of the brand.
Plan third-party promotion for sales and customer engagement.
Plan warehouse visits to check and resolve issues, and to ensure better product delivery to customers.

Helped accounting staff prepare accurate reports and budgets based on current information for reconciliation purpose

SR. Executive

Mirza International
India
05.2017 - 12.2019

Handled accounts for sales growth and brand awareness.

Planning Flex stock, planning FBA stock.

Work on listing and maintaining the catalogue.

Create shipments for Amazon and FK (FBA).

Addressing return issues to minimise returns and claims.

Streamlined daily operations to meet team objectives, and enhance productivity.

Planned and executed sales calendars for upcoming events such as DOTD, and lightning deal.

Scheduled warehouse visits to address issues and improve product delivery to customers.

Education

MBA -

Subharti University
Meerut, IN-UP
01-2026

BA -

CSJM UNIVERSITY
Kanpur
04-2022

12TH - Maths

UP BOARD ALLAHABAD
Kanpur
03-2016

10TH - SCIENCE

UP BOARD ALLAHABAD
Kanpur
03-2014

Skills

  • Product management and development
  • Marketing strategy and campaigns
  • Returns and Cancellation Control
  • Marketplace Analytics
  • Market analysis and planning
  • P&L management
  • Revenue growth
  • Forecasting and Demand Planning
  • Performance Marketing
  • CTR and Conversion Optimisation
  • Expert in Amazon, Nykaa, Tata, Myntra, Zepto, Swiggy Instamart, FNP, Ajio,Tatacliq

Timeline

Assistant Manager(Growth Manager)

Ritualistic
09.2025 - Current

Assistant Manager

Quest Retail(The Body Shop,AVON)
04.2023 - 09.2025

Assistant Manager

Monte Carlo
01.2022 - 01.2023

Key Account Manager

Leayan Global Pvt Ltd
12.2019 - 01.2022

SR. Executive

Mirza International
05.2017 - 12.2019

MBA -

Subharti University

BA -

CSJM UNIVERSITY

12TH - Maths

UP BOARD ALLAHABAD

10TH - SCIENCE

UP BOARD ALLAHABAD
Aman Goswami