

Expert in managing online retail operations across multiple platforms, focusing on cost reduction and operational efficiency. Proven leadership skills with a track record of enhancing team performance and resource coordination. Strong strategic planning and problem-solving abilities that drive company success and meet challenging targets. Highly organized and methodical in optimizing operational coverage to align with business demands.
Plan the sales calendar for upcoming events (DOTD and lightning deals), and arrange all requirements to start e-commerce.
Plan basic brand requirements to represent the brand to our customers.
Plan for the brand website portal to provide a perfect recognition of the brand.
Coordinate with customer care to resolve customer complaints.
Working on the weekly MIS report to share with the HOD, planning for social media, and online visibility to recognise our brand.
Planning all strategies to promote articles on e-commerce portals.
Planning and implementing new ideas to boost sales figures from previous numbers.
Collecting new themes to enhance brand visibility among customers.
Work on return issues to reduce returns and claims.
New cataloguing ideas to share the exact definition of products with customers.
From time to time, complete process checks to reduce faults and improve the working process.
Search for and add new online partners for wide availability of the brand.
Plan third-party promotion for sales and customer engagement.
Plan warehouse visits to check and resolve issues, and to ensure better product delivery to customers.
Helped accounting staff prepare accurate reports and budgets based on current information for reconciliation purpose
Handled accounts for sales growth and brand awareness.
Planning Flex stock, planning FBA stock.
Work on listing and maintaining the catalogue.
Create shipments for Amazon and FK (FBA).
Addressing return issues to minimise returns and claims.
Streamlined daily operations to meet team objectives, and enhance productivity.
Planned and executed sales calendars for upcoming events such as DOTD, and lightning deal.
Scheduled warehouse visits to address issues and improve product delivery to customers.
Expert in Amazon, Nykaa, Tata, Myntra, Zepto, Swiggy Instamart, FNP, Ajio,Tatacliq