Aman Gupta
Infrastructure Architect
Pune,Maharashtra
Summary
Experienced Infrastructure Architect well-versed in designing and delivering a wide range of infrastructure solutions. Strategic and tactical planner with a decisive approach and analytical problem-solving skills. Looking for a long-term position with room for advancement.
Overview
12
12
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
2
2
Languages
Work History
System Architect
Avaya India
Pune, Maharashtra
01.2020 - Current
- Responsible for managing Infrastructure consisting of 25+ Datacenters with 5000+ Windows Servers, 1000+ VMware Hypervisors, Domain Controllers, SCCM & WSUS Servers, VMware VDI Solutioning and Storage & Backup technologies.
- Responsible for managing existing Active Directory Infrastructure for Avaya.com & Design & implementing Active Directory Infrastructure for Avaya Cloud Datacenters & customers.
- Creating LLD & HLD documents for Active Directory new implementations.
- Managing the Azure AD tenant for Avaya.com.
- Design, document, test and implement appropriate backup and disaster-recovery mechanisms for all Microsoft enterprise platforms.
- Responsible and leading in place upgrade of Windows 2008 servers to 2012, 2016 and 2019 using custom ISO.
- Escalation point for any high severity issues for WINTEL & Active Directory platforms.
- Designed & Implemented Microsoft 365 Defender organization wide.
- Working on VM Horizon VDI platform to provide VDI solutions to Avaya contractors and customers.
- Creating PowerShell scripts for automating business needs.
- Working on technologies like DNS , DHCP , DFS , KMS , WSUS , SCCM , Infoblox & IPAM .
- Defining the security baselines for Windows Servers and leading the Vulnerability Management.
- Capacity management is another KRA where I focus to reduce the incidents count.
- Providing support to Tintri , NetApp , EMC , Pure Storage
- Backup and Restoration of Virtual Machines through Tintri & NetBackup.
- Managing and monitoring storage in IBM cloud environment.
- Responsible to review & carry out any changes in infrastructure.
- Provide trainings as required
- Provide on-call support during weekends.
Consultant
CDK Global Ltd.
Pune, Maharashtra
04.2019 - 01.2020
- Function as team lead for Active Directory / Windows environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management.
- Design and prepare integrated solutions utilizing newest Microsoft products plus technologies.
- Analyze system metrics (CPU, memory, disk usage, system errors etc.)
- Research, evaluate, recommend and implement new technologies.
- Participate in the analysis and redesign of existing infrastructure systems and services.
- Participate in the analysis, design and implementation of future infrastructure systems and services.
- Prepared detailed plan and Implemented PAW (Privileged Access Workstation)
Lead Administrator
WIPRO Ltd.
Pune, Maharashtra
08.2017 - 04.2019
- I was part of WIPRO TSG team (Technical Solution Group) where I was responsible to handle high priority and escalated issues for Active Directory services from all infrastructure supported accounts in WIPRO.
- I was responsible for Technical Assessment which includes Domain Hygiene & Domain Security for Active Directory environment of all WIPRO Clients.
- I was responsible for verify technical documentation and measure all the parameters like resource requirement, resource allotment, monitoring parameters, risk register, technical SOPs and all documentation supporting for Active Directory services to handle the operations smoothly.
- I was responsible for internal and external technical assessments of resources for Active Directory and WINTEL services.
- I was working as a primary lead for one of the clients “Maersk Oil & Gas / Total” and responsible for end to end support, build, design & solution making for Active Directory.
- Lead UAM (User Access Management) team and Service Desk teams.
- Working very closely with Automation team to develop new boats to reduce the manual tasks.
- Responsible for developing new scripts (in PowerShell) as per customer requirements.
- Delivered multiple trainings on Active Directory topics across India (WIPRO).
Technical Services Professional
IBM India
Chandigarh
03.2016 - 08.2017
- Serves as the first line of escalation support for domain technology issues that cannot be resolved by tier one and two server support.
- Create and maintain documentation on SOPs and System Design.
- Continually improve processes through automation using PowerShell or other scripting languages to optimize, clean-up, and secure our Active Directory platform.
- Collaborate with Governance, Risk and Compliance to mitigate vulnerabilities, define and implement security policies and baseline standards
- Own Root Cause Analysis and Problem Management for corporate Identity Management environment.
- Responsible to review critical changes in the organization.
Senior System Engineer
SPAN Infotech Ltd.
Chandigarh
07.2014 - 02.2016
- End to end support for Microsoft Active Directory Services (ADDS and ADFS)
- Proper Functionality of All Server OS (MS Windows 2003 Onwards till MS Windows 2012R2 Servers) with respect to the Active Directory Infrastructure.
- Configuration & Troubleshooting of Active Directory, Windows networking technologies like DNS, DHCP, and TCP/IP etc.
Specialist
HCL Technologies
Noida, UP
09.2013 - 07.2014
- Responsible for Incident Management, Problem Management & Escalations.
- Actively participated in creating DD & KT documents for Wintel & AD.
- Installation, Configuration and Troubleshooting of Virtual Infrastructure based on VMware.
Senior System Administrator
Tulip Telecom Ltd.
Chandigarh
08.2010 - 09.2013
- Worked for Haryana Government to provide various IT solutions (SWAN).
- Installation and Configuration of Microsoft AD, Exchange, ISA & LCS Servers.
- Installation and Configuration of CA Service Desk, CA Spectrum, CA Ehealth and CA SCM.
- Troubleshooting on various Windows, AD & Exchange related issues.
- Installation of CISCO IP Phone 7960G, Polycom Video Conference Devices & CISCO Call manager (CCM).
- L1 troubleshooting on CISCO Router and Switches.
Education
MBA - Operations Management
SMU
Distance Learning 02.2014 - 02.2016
Bachelor of Science - Computer Science & Engineering
PTU
08.2006 - 05.2010
Skills
Active Directory
undefinedCertification
AZ-900 (Azure Fundamentals)
Additional Information
- Nationality - INDIAN
Languages - ENGLISH, HINDI, Punjabi
Marital Status - Married
Permanent Address - C-601, Swastik Ganga, Sopan Baug, Pune, 411001
Passport Number - T1783730
Timeline
AZ-900 (Azure Fundamentals)
06-2022
SC-900 (Microsoft Security, Compliance, and Identity Fundamentals)
05-2022
System Architect
Avaya India
01.2020 - Current
Consultant
CDK Global Ltd.
04.2019 - 01.2020
Lead Administrator
WIPRO Ltd.
08.2017 - 04.2019
Technical Services Professional
IBM India
03.2016 - 08.2017
Microsoft Certified Professional
11-2014
Microsoft Certified Technology Specialist
11-2014
Senior System Engineer
SPAN Infotech Ltd.
07.2014 - 02.2016
MBA - Operations Management
SMU
02.2014 - 02.2016
Specialist
HCL Technologies
09.2013 - 07.2014
Senior System Administrator
Tulip Telecom Ltd.
08.2010 - 09.2013
CCNA
01-2010
Bachelor of Science - Computer Science & Engineering
PTU
08.2006 - 05.2010
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