Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Aman Kumar

Aman Kumar

Summary

Dynamic Customer Service Advisor with a proven track record at Concentrix pvt ltd, excelling in live chat support and email management. Adept at resolving customer inquiries and enhancing satisfaction through effective communication and problem-solving skills. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

2
2
years of professional experience
4044
4044
years of post-secondary education

Work History

Customer Service Advisor

Concentrix pvt ltd
Gurugram
10.2023 - Current
  • Provided assistance to customers with inquiries and product information.
  • Operated customer service software to manage interactions and track issues.
  • Handled incoming calls and emails to resolve customer concerns efficiently.

Education

B.com - Accounting And Finance

University of Delhi
08.2019 - 09.2025

12th CBSE BOARD

10th CBSE BOARD

Skills

  • Customer Service Executive
  • Live chat support
  • Email managemen

Languages

English
Upper Intermediate
B2
Hindi
Advanced
C1

Timeline

Customer Service Advisor

Concentrix pvt ltd
10.2023 - Current

B.com - Accounting And Finance

University of Delhi
08.2019 - 09.2025

12th CBSE BOARD

10th CBSE BOARD
Aman Kumar