Aman Mandpe
Hyderabad
Summary
Dynamic Senior Fraud Analyst with a proven track record at HONG KONG AND SHANGHAI BANKING CORPORATION, specializing in financial modeling and fostering team environments. Excelled in AML compliance and data analysis, significantly enhancing fraud detection capabilities. Known for exceptional analytical skills and ethical decision-making, consistently achieving regulatory compliance and risk mitigation.
Overview
4
4
years of professional experience
Work History
Senior Fraud Analyst
HONG KONG AND SHANGHAI BANKING CORPORATION
Hyderabad
06.2023 - Current
- Provided advanced financial management support with minimal supervision.
- Review and audit the cases and alerts generated by the system, and take preventive measures to protect customers' accounts by raising memos like FIFCEN, FDAREC, CCP, and CCN.
- Trained new analysts on fraud detection tools, techniques, and best practices, fostering a knowledgeable team environment.
- Suspecting a fraudster on the account trained to raise LCCSCA to highlight the potential fraudster.
- Conducted data analysis using various software tools such as SAS, SQL, and Excel.
- Utilized industry-leading AML tools such as BMM, SAS, and Feed to monitor and report suspicious transactions in compliance with regulatory standards.
- Involved in a risk-based investigation on potential money laundering by filling out the FC-UAR and SAR reports, escalating them to compliance.
Inside Sales Associate
CITIUS BPO PVT LTD.
Nagpur
11.2021 - 05.2023
- Company Overview: Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Answering potential customers' questions and sending additional information via email.
- Keeping up with product and service information, and updates.
- Explaining and demonstrating the features of products and services.
- Mentored new associates regarding company operations, policies, and services.
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
Customer Support Associate
GATI-KWE
Nagpur
12.2020 - 02.2021
- Company Overview: Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services, and creating a welcoming, positive experience.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Clarified customer issues and determined the root cause of problems to resolve product or service complaints.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services, and creating a welcoming, positive experience.
Education
Bachelor's Degree - Mechanical Engineering
SB Jain Institute Of Technology, Management And Research
Nagpur, Maharashtra08.2019
Higher Secondary -
Sindhi Hindi High School
Nagpur, Maharashtra03.2015
Skills
- Financial modeling
- Data analysis
- Excellent conceptual and analytical skills
- Project Management
- Regulatory Compliance ( FinCEN, FDAREC,FPYFRS,CCP etc)
- AML compliance
- Risk Assessment and Mitigation
- Confidentiality & Ethical Decision Making
- Microsoft Office
Projects
Extinguishing Fire By Means of Sound Waves, 04/01/18, 04/30/19, Nagpur, Maharashtra, Sound waves (acoustic waves) are also known as mechanical waves hence have physical form. A low frequency wave, when emitted from the source and forced on fire, tends to physically increase the pressure around the fire and hence suppresses the fire relative to the input provided.
Passions
- Cooking
- Anime
- Mentoring and Coaching
Accomplishments
- Project published in TOI in 2019 for best Environment friendly project of the year.
Languages
- English, Advanced
- Hindi, Native
- Marathi, Native
Timeline
Senior Fraud Analyst
HONG KONG AND SHANGHAI BANKING CORPORATION
06.2023 - Current
Inside Sales Associate
CITIUS BPO PVT LTD.
11.2021 - 05.2023
Customer Support Associate
GATI-KWE
12.2020 - 02.2021
Bachelor's Degree - Mechanical Engineering
SB Jain Institute Of Technology, Management And Research
Higher Secondary -
Sindhi Hindi High School
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