Aman Mishra
Gaziabad
Summary
Reliable Customer Service Executive used to building lasting client relationships. Seeking the opportunity to boost a company's success through attention to detail and the drive for excellence.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service Executive
Tech Mahindra Ltd
Noida
08.2023 - 03.2024
- Resolved customer complaints in a timely manner while maintaining professional attitude.
- Provided prompt and courteous service to customers via phone, email, and chat.
- Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues and more.
- Ensured that all customer queries were handled quickly and professionally.
Education
BBA - Accounting And Finance
Dr Bhimrao Ambedkar University
Agra 01-2023
High School -
BhimraoSarswati Vidya Mandir Senior Secondary School
Etah01-2020
Skills
- Issue Escalation
- Complaint Handling
- Customer queries
- Account Management
Languages
Hindi
First Language
English
Beginner
A1
Certification
- Telly - ERP - 9 With GST
- Basics Of c and c++
- MS office [ word excel powerpoint ] , writing
Timeline
Customer Service Executive
Tech Mahindra Ltd
08.2023 - 03.2024
BBA - Accounting And Finance
Dr Bhimrao Ambedkar University
High School -
BhimraoSarswati Vidya Mandir Senior Secondary School
Similar Profiles
Vivek NairVivek Nair
Project Manager at Tech Mahindra LtdProject Manager at Tech Mahindra Ltd
Animesh JoshiAnimesh Joshi
Business Support Analyst at Tech Mahindra LtdBusiness Support Analyst at Tech Mahindra Ltd
Kartik VyasKartik Vyas
Tech Lead (Customization & Reporting) at Tech Mahindra LtdTech Lead (Customization & Reporting) at Tech Mahindra Ltd
Rupesh SawantRupesh Sawant
Operations Manager at Tech Mahindra LTDOperations Manager at Tech Mahindra LTD
Abhishek SinghAbhishek Singh
Manager at Benzara E-Commerce India Pvt. LtdManager at Benzara E-Commerce India Pvt. Ltd