Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Certification
Defence Research and Development Organisation
Personal Information
Generic
AMAN PANDEY

AMAN PANDEY

Sr Product Manager
Bangalore

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Have dual experience in Product and Consulting in high-growth start-ups (8yrs of Ex). Have worked directly with the leadership in fast-growing, high-performance setup for leading internet startups (including unicorns) at the CXO level to plan, build and implement solutions across product management, strategy, GTM, process improvement, and critical market research. My key value adds to any workplace is the ownership, initiative, hustle, and energy I bring with me the passion and commitment to walk an extra mile and deliver outcomes no matter what it takes. I like getting my hands dirty and doing whatever it takes to work with ambiguity. I thrive in highly entrepreneurial environments where resourcefulness and never say no attitude is valued.

Overview

8
8
years of professional experience
5
5
years of post-secondary education
3
3
Certificates

Work History

Senior Technical Product Manager

Red Health
Bangalore
01.2023 - Current
  • Business Dashboard Development and Implementation: Spearheaded the design and implementation of a comprehensive business dashboard. This tool provided actionable insights, significantly enhancing decision-making processes and operational efficiency. Reduced weekly pending collection from ₹ 50 Lakhs to < ₹ 40K
  • Innovation in Ambulance Dispatch: Pioneered development and productization of an 'Auto Dispatch' system for ambulances. This revolutionary approach resulted in a substantial reduction in the critical 'call-to-wheel' time, demonstrating a commitment to innovation and efficiency in emergency response services. Reduce call to wheel from 15 min to
  • Workflow Automation for Diverse Medical Transport Services: Led automation of case creation workflows across various services, including Air Ambulance, Train Ambulance, Air Cargo, and DB cases. This initiative streamlined operations and improved service delivery in complex medical transportation scenarios. Increased monthly revenue by ~ ₹ 20 Lakhs
  • RedOS Development – Centralized OMS and CRM Platform: Conceptualized and developed RedOS, the central Order Management System (OMS) and Customer Relationship Management (CRM) platform. This system provided complete case visibility, integrated live events, and vehicle tracking, significantly enhancing business operations and client service. Reduced call-to-dispatch time from 10min to
  • Red 5G Vital Connect Innovation: Orchestrated creation of 'Red 5G Vital Connect', a cutting-edge solution for live-streaming patient vitals and video from ambulances to a central command centre. This breakthrough technology enhanced real-time monitoring capabilities, ensuring superior patient care during transit.

Product Manager

Rigi
Bangalore
01.2022 - 12.2022
  • Designed and executed products - RigiPay, Courses, Webinar, Stories, and Gamification to Improve creator Acquisition, Retention, and Engagement
  • Launched Creator dashboard to provide visibility and actionable insights to creator on earnings, subscription renewals, and subscription-ending
  • Gamification of modules across Acquisition, Retention, and engagement helped in improving D30 user retention and increased it to 32% from 15% in Feb 2022.
  • Designed and productised Rigi Channel and Group Subscriptions, Locked Messages, Webinars, Courses and Affiliates

Product Manager, Global Product

OYO
Gurugram
03.2019 - 01.2022
  • Designed and executed products - Chat Bot, and IVR to solve guest queries
  • Task Center, and Contactless Check-in to improve guest experience
  • Built in-product service automation for hotel front-desk users, driving up product adoption to >85% in 11 countries, uplifting the product NPS by 9% (YoY) & saving personnel support costs by 49% (YoY)
  • Introduced crowd-sourced audits by guests as an alternative to hotel quality audits performed by in-house field personnel to power Sanitized Stays program in first wave of COVID-19
  • Delivered permanent increase in Product NPS and support NPS for hotel partners globally through in-product service automation
  • Built quality regulation products for hotel partner network to improve guest experience
  • Reduced Guest UH% in INSEA by more than 90%
  • Controlled costs by building OYO Discover to reduce dependency on manpower to onboard property and enable self-onboarding of property
  • Conceptualized and built Smart Switch and Smart Locks to reduce revenue leakage and manpower cost
  • Reduced CURN by 20%.

Consultant

Praxis Global Alliance
Gurgaon
04.2017 - 03.2019
  • Part of inception team of new-age management consulting founded by ex-Bain Partners
  • Go-to-market for India's largest online interior design and home decor player
  • Operational excellence for world's fastest-growing hospitality player
  • Undertook 5+ commercial due diligences for global PE funds on deals worth >$400M across travel, ed-tech, etc
  • Independently authored Praxis E-commerce 2017 media report.

Analyst

EY
Gurugram
04.2016 - 03.2017
  • Worked on SAP GRC review, AC, PC, and SOD review for ITC India and GAIL India
  • Reduced risk transaction by 300% for Volvo Eicher on SAP GRC - Process and Access control implementation
  • Worked for ITC India - SAP GRC review, AC, PC and SOD review - Reduced SOD risk to 3% from 65%
  • Worked for GAIL India - SAP GRC - SOD and utilisation review.

Education

Bachelor Of Engineering (Electronics And Communications) - undefined

Amity School Of Engineering And Technology
Noida, Uttarpradesh
05.2012 - 05.2016

Senior Secondary School Certificate (SSCE) (Secondary Education) -

Army School Shillong
Shillong, Meghalaya
04.2010 - 04.2011

Skills

Figma

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Accomplishments

  • Selected amongst the 5 students pan India for DRDO LASTEC Lab internship (2015)- Increased time measurement accuracy of Microcontrollers and Microprocessors
  • Authored an intl. research paper (IEEE journal) on automatic detection of red lesions: 2016 39th International Conference on Telecommunications and Signal Processing (TSP)

Timeline

Meta (Coursera): Introduction to Databases for Back-End Development

12-2023

Meta (Coursera): Introduction to Back-End Development

10-2023

Senior Technical Product Manager

Red Health
01.2023 - Current

Product Manager

Rigi
01.2022 - 12.2022

Stanford Online(Coursera): Machine Learning

09-2020

Product Manager, Global Product

OYO
03.2019 - 01.2022

Consultant

Praxis Global Alliance
04.2017 - 03.2019

Analyst

EY
04.2016 - 03.2017

Bachelor Of Engineering (Electronics And Communications) - undefined

Amity School Of Engineering And Technology
05.2012 - 05.2016

Senior Secondary School Certificate (SSCE) (Secondary Education) -

Army School Shillong
04.2010 - 04.2011

Certification

Stanford Online(Coursera): Machine Learning

Defence Research and Development Organisation

Trainee LASTEC LAB DRDO- Worked on improving the accuracy of time measured by Micro controller and Micro processor clock to be used in High precision equipment.

Personal Information

  • Date of Birth: 12/11/1993
  • Gender: Male
  • Nationality: India
  • Marital Status: Married
AMAN PANDEYSr Product Manager