Aman Rathore

Associate Consultant

Capgemini India Pvt. Ltd.

07.2021 - Current

Implementation and monitoring solutions at server and application level in order to increase visibility into day-to-day operations and issues, utilizing Zabbix
Providing L2 Support from delivery point of view
Configuration of Hosts, Items, Triggers, Actions, Templates, Maintenance Window, Hostgroups, Users and User Groups,Media in Zabbix tool
Installing and Configuring Zabbix agents in Windows and Unix Servers
Performing daily Zabbix Infra servers health checks for smooth monitoring
Coordinating with server owners if any issue is encountered.
Handling daily BAU activities & working on Incidents and Requests using Zabbix
Troubleshooting Zabbix Agent related issues
Enhancing Application performance by capturing relevant logs and working directly with other technical teams as well as onshore team to resolve problems
Using Grafana Tool for Visualization
Commissioning and Decommission of Servers from Zabbix Monitoring
Presented Demo to customers and stakeholders
Worked with Zabbix Vendor to audit existing platform and to set up new environment
Worked on ITSM Tool ServiceNow ticketing tool for handling Incidents, Requests and Problem Tasks.
Managed multiple projects simultaneously while maintaining attention to detail, organization, and adherence to deadlines.

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