Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic
Aman SEMWAL
Open To Work

Aman SEMWAL

Hyderabad

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Manager Risk ManagementOperations ManagerProduct ManagerProgram ManagerSenior Manager

Location Preference

HybridRemoteOn-Site
Location: Hyderabad, TGBengaluru, KAPune, MHGurgaon, HRDelhi, DL
Open to relocation: Yes

Salary Range

₹3000000/yr - ₹5000000/yr

Important To Me

Work from home option

Summary

Strategic Manager, Risk Management known for high productivity and efficient task completion. Possess expertise in risk assessment methodologies, regulatory compliance, and crisis management strategies. Excel in leadership, communication, and problem-solving skills, ensuring effective team collaboration and stakeholder engagement in high-stakes environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Manager Risk Management

Amazon
12.2024 - Current
  • Leading team of 19 Risk Managers implementing risk management strategies to minimize operational threats
  • Ensure compliance with industry regulations and internal policies
  • Develop and implement risk mitigation frameworks to enhance business resilience
  • Collaborate with cross-functional teams to drive process improvements and risk awareness

Operations and Support Manager

Amazon
09.2022 - 12.2024
  • Managed a team of 12 Senior Investigators, 11 Investigators consisting of Advisors, Quality Auditors, and Risk Investigators to provide live support on complex cases and escalations
  • Launched multiple tools for Operations to enhance efficiency and improve function-level mechanisms
  • Conducted quality audits for an operations team of 254 Investigators to ensure compliance and performance excellence
  • Mitigated risk by enhancing operational processes and providing data-driven insights to leadership

GAP Program Manager

Amazon
03.2021 - 09.2022
  • Led the development and implementation of new tools to enhance process efficiency as part of Global Advisor Program (GAP) team
  • Established mechanisms to identify key drivers for top defects and escalations
  • Created root cause analyses (RCAs) for major process gaps and performance misses
  • Conducted strategic discussions with leaders and business teams to mitigate future risks

Senior GAP Advisor

Amazon
01.2020 - 09.2022

Abuse Investigations Risk Specialist

Amazon
09.2017 - 01.2020

Education

Bachelors of Technology - Computer Science

Graphic Era Deemed University
Dehradun, Uttarakhand
07-2017

Skills

  • Analytical Thinking
  • Ownership & Accountability
  • Process Optimization
  • Decision making
  • Collaboration & Leadership
  • SAP Operations & Investigations

Certification

  • Oxygen Training - Psychological safety, trust, emotional intelligence and providing feedback
  • SQL Basics
  • Measurement Fundamentals
  • Descriptive Statistics
  • Graphical Analysis
  • Probability Fundamentals

Accomplishments

  • Best Manager & Best Team award for Year 2024
  • Prime award for 3 months during 2024

Timeline

Manager Risk Management

Amazon
12.2024 - Current

Operations and Support Manager

Amazon
09.2022 - 12.2024

GAP Program Manager

Amazon
03.2021 - 09.2022

Senior GAP Advisor

Amazon
01.2020 - 09.2022

Abuse Investigations Risk Specialist

Amazon
09.2017 - 01.2020

Bachelors of Technology - Computer Science

Graphic Era Deemed University

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Aman SEMWAL