Aman Sharma
New Delhi
Summary
Strategic-thinking professional with several years of experience building relationships, cultivating partnerships, retaining top accounts and growing profit channels by establishing trust. Persuasive and self-motivated with expertise in expanding network connections and introducing products. Well-versed in educating clients, implementing pricing strategies, and driving territory development.
Overview
12
12
years of professional experience
Work History
Inside Sales Representative, Account Manager
Denave India Pvt ltd, (Lenovo India)
Gurgaon, Bangalore
07.2023 - Current
- Provided customers with product information, pricing and availability.
- Ensured compliance with all applicable laws and regulations related to selling practices.
- Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
- Generated leads through cold calling potential clients.
- Negotiated contracts with customers regarding price, delivery terms, payment terms and other conditions.
- Maintained detailed records of customer interactions, orders and account status updates.
- Established relationships with key decision makers at target companies.
- Responded to customer inquiries quickly and professionally to maintain customer satisfaction.
- Negotiated prices, terms of sale and service agreement to close transactions.
- Maintained and updated customer database with contact details and sales interaction history.
- Utilized CRM software to track sales progress and communicate with team members.
Business Development Manager
Royal Cube Technologies Private Limited
New Delhi
03.2019 - 04.2023
- Managed & Supervised Outsourced process for Merit nation (100 seats), Biba (50 seats) & Cross Roads (50 seats).
- Ensured adherence to budget, quality, service delivery and SOP's.
- Supervising Hiring, Training and Vendor performance.
- Maintaining Weekly Business Reviews (WBR) , Monthly Business Reviews (MBR), Quarterly Business Reviews (QBR) .
- Oversaw day-to-day business operations on sales floor by fostering deep professional relationships with wholesale contacts and customers.
- Created effective sales promotions and marketing strategies to deliver in sales.
- Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.
Assistant Operations Manager/Operations Manager
Arrow Aviation Services Pvt Ltd
New Delhi
03.2014 - 01.2019
- Obtained Authorization & Signed Contract with LET Aircrafts Industries Czech Republic.
- Procured and Managed Vendors from U.S.A, Europe, Russia for aviation supplies.
- Developed and maintain operational guidelines for partner sites in Delhi, kolkata, Mumbai, Uttrakhand and Dubai.
- Monitoring performance of partner offices and manage risks and operation strategies.
- Managed Outsourced vendor with 50 plus seats for aviation service delivery for four successful seasons.
- Developed productive, profitable and achievement-oriented working environments for employees.
- Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication while adhering to SOP's.
Assistant Team Leader
HEWLETT PACKARD SMB
Gurgaon
06.2012 - 02.2014
- Managed HP World campaigns for HP SMB to reduce operation cost.
- Managed Rosters, Average Handling Time (AHT) Average Talk Time (ATT).
- Worked with customer service to handle escalated customer issues.
- Delegated daily tasks, addressed employee questions, and resolved scheduling issues.
- Overachieved sales revenue every quarter, won Laser Lion awards for 11 months.
- Conducted new-hire training regularly throughout fiscal year.
- Set incentives and realistic targets associates could achieve.
Education
Bachelor of Science - Physics, Chemistry & Mathematics
Vinayaka Mission University
06.2013
Bachelor of Aviation - Aircraft Maintenance Engineering
Indian Institute of Aircraft Engineering
07.2011
High School Diploma -
Army School Pathankot
03.2008
Skills
- Vendor Management
- Financial Management
- Strategic planning
- Operations management
- Business Development
- Process Improvement
- Corporate Administration
- Planning & Implementation
Timeline
Inside Sales Representative, Account Manager
Denave India Pvt ltd, (Lenovo India)
07.2023 - Current
Business Development Manager
Royal Cube Technologies Private Limited
03.2019 - 04.2023
Assistant Operations Manager/Operations Manager
Arrow Aviation Services Pvt Ltd
03.2014 - 01.2019
Assistant Team Leader
HEWLETT PACKARD SMB
06.2012 - 02.2014
Bachelor of Science - Physics, Chemistry & Mathematics
Vinayaka Mission University
Bachelor of Aviation - Aircraft Maintenance Engineering
Indian Institute of Aircraft Engineering
High School Diploma -
Army School Pathankot
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