Swati Katyal
Delhi
Summary
Personable Inside Sales Manager with 7 years of experience driving sales force expansion and performance excellence. Demonstrated talent for boosting client satisfaction and retention by evaluating service delivery and recommending improvements. Committed to generating profits by maximizing team efficiency and product knowledge. Hardworking and passionate job seeker with strong organizational skills eager to secure good position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Inside Sales Account Manager III
03.2020 - Current
- Developed exceptional rapport with customers to build trust and create value through guided buying decisions.
- Managed book of business with over [Number] regular customers across multiple product lines.
- Prospected new leads with high level of outbound calls to both cold and warm contacts.
- Contributed to team success by helping train and motivate less experienced team members.
- Matched customers to products based on in-depth understanding of different business models and needs.
- Attained sales quotas consistently through tenacious dedication to always seeking new business and efficiently closing sales.
- Maintained current knowledge of product lines by attending regular technical and sales training sessions.
- Monitored and amplified sales pipeline to maintain flow of potential leads and prospects.
- Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Inside Sales Account Manager II
Dell Technologies
04.2018 - 02.2020
- Understanding the landscape of technology through client interaction, regular selling, up-selling and cross-selling of Dell products and services
- Generating leads for potential business by connecting with prospects across the assigned geography, and meeting them to pitch the available solutions
- Managing key stakeholders internally as well as externally, by being a part of all processes from the time of generating requirement to post sales service and relationship management
- End to end relationship management with corporate clients, by managing their technical requirements and aligning them with portfolio of Dell Technologies.
Account Manager
NTT Data
06.2016 - 03.2018
- Worked as a Client Account Manager for a set of focused Enterprise accounts within the organization
- Managed services portfolio and upsold company’s products on the back of OEM hardware
- Engaged with clients, gathered requirements, and managed relationships as a single point of contact from the organization
Education
MBA - Marketing
Institute of Management, Christ University
B. Tech - Information Technology
DIT-Dehradun Institute of Technology
HSC - undefined
A.S.N.SR.SEC.SCHOOL
SSC - undefined
A.S.N.SR.SEC
Skills
- Vendor Management
- Business Rules
- Strategic Relationships
- Sales Pipeline Management
- Objection Handling (Sales)
- Inside Sales
- Account Planning
- Direct Sales
- Solution Selling
- Customer Experience
- Sales Processes
- Customer Loyalty
- New Business Development
- Account Management
- Relationship Building
- Channel Partners
- Customer Satisfaction
- Sales Management
- Territory Management
- Customer Order Management
- Prospecting and Cold Calling
- Pipeline Growth
- Inside and Outside Sales
Accomplishments
Awarded One India FY21 Outstanding Performer
Awarded Inspire Award for Run Rate Achivement in Q1 FY22 and Q2FY22
Surpassed 100% sales target in FY21 and H1 FY22
Received early promotion on basis of my performance in last 4 quarters
Received BRAVO Award in Q1FY23 for performance
Additional Information
- AWARDS AND ACHIVEMENT , Awarded One India FY21 Outstanding Performer Awarded Inspire Award for Run Rate Achivement in Q1 FY22 and Q2FY22 Surpassed 100% sales target in FY21 and H1 FY22 Received early promotion on basis of my performance in last 4 quarters Received BRAVO Award in Q1FY23 for performance
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Inside Sales Account Manager III
03.2020 - Current
Inside Sales Account Manager II
Dell Technologies
04.2018 - 02.2020
Account Manager
NTT Data
06.2016 - 03.2018
MBA - Marketing
Institute of Management, Christ University
B. Tech - Information Technology
DIT-Dehradun Institute of Technology
HSC - undefined
A.S.N.SR.SEC.SCHOOL
SSC - undefined
A.S.N.SR.SEC