Aman Singh

• Generated room and banquet revenue by actively acquiring corporate clients, travel agents, and event planners.
• Coordinated RFPs, quotations, and proposals, securing corporate stays and events.
• Achieved monthly and quarterly sales targets through proactive sales calls, networking, and client visits.
• Maintained CRM updates, sales reports, and client databases, ensuring accurate tracking of leads and fostering long-term relationships with corporate clients and travel partners.
• Drove revenue through group bookings, MICE events, and long-stay corporate client engagements.

• Welcomed guests and handled check-in and check-out procedures efficiently according to hotel standards.
• Managed room reservations, cancellations, and modifications through the hotel reservation system.
• Assisted in up-selling room categories and hotel services to increase revenue.
• Managed telephone calls, emails, and walk-in guest inquiries professionally.
• Provided excellent customer service by assisting guests with inquiries, requests, and complaints.

• Coordinated with the sales team to manage corporate accounts, group bookings, and MICE inquiries in a 5-star luxury hospitality environment.
• Followed up with clients to convert leads into confirmed business opportunities.
• Ensured all sales documentation and contracts complied with brand and company policies.
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• Coordinated communication between departments to streamline daily sales operations.

Worked with all four major departments.

• Food & Beverage Service
• Front Office
• Food Production
• Housekeeping
• Sales & Marketing
• Human Resources