Aman Singh

Salesforce : Product Solution

Solution & Pre sales

PwC India : SFMC - Automobile Industry

• Worked as a solution architect to design and develop solution using Salesforce marketing cloud.
• Evaluated clients' needs and created plan of action to provide solutions.
• Helped in building strategy for managing IP-reputation and CAN-SPAM for emails.
• Designed Campaign Management process flows and contact 360 view of audience thereby enabling clients to select right channel at right time.
• Designed and lead the Implementation of Social Studio(Radian 6) for social listening, Posting & Crisis Management.
• Designed custom integrations with external channels like whatsApp, IVR's.
• Designed and guided implementation of multi-level engagement journey utilizing omni channels.
• Created custom email and sms reports using cloud pages which was used for near real time dashboard.
• Provided Integrating solution to connect marketing cloud with reporting platform Datorama for unified Campaign ROI reporting.

PwC India : Pardot - Electrical and Electronics Industry

• Worked as a functional and design specialist for a Electrical and Electronics client to develop B2B solution using Pardot
• Identified business issues through careful collaboration with key stakeholders on the Campaign management.
• Build architecture on overall lead and campaign management using Salesforce Sales cloud and Pardot.
• Helped in enabling Pardot to design personalized email templates and Journeys for customer engagement programs.
• Utilized Social Studio for social response management and Online reputation management.
• Proposed automations to convert marketing qualified prospects to Sales qualified leads and generate custom campaign reports.
• Provided solution for connected campaign which enabled customer to manage campaigns with higher accuracy.

Accenture Solutions : SFMC - Real Estate Industry

• Worked on requirement gathering and creating POC for client.
• Suggested and developed custom subscription centre and Survey pages in SFMC.
• Created social listening profiles and dashboard for live reporting using social studio.
• Created dynamic contents and template based emails for hyper personalization.
• Created segmented audiences using synchronized data extensions.
• Scheduled Ad Studio data push to facebook, AdWords and integrating facebook lead capture form in SFMC.
• Built outstanding and dynamic team of software engineers and developers which significantly boosted overall success of organization.

Accenture Solutions : Pardot - Pharmaceutical Industry

• Created email templates and engagement journey for lead nurturing.
• Created landing pages and custom redirect links for data collection.
• Integrated SF Sales and Pardot for lead and contact sync.