Summary
Overview
Work History
Education
Skills
Timeline
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Aman Rawat

Aman Rawat

Chandigarh

Summary

Resourceful Technical Support Engineer polished in restoring system functionality by quickly assessing and resolving diverse hardware and software problems. First-rate troubleshooting, diagnostic, and repair skills combined with strong attention to detail and systematic approach. Skilled Desktop Support Engineer with experience in providing comprehensive technical support for end-users. Strengths lie in troubleshooting hardware, software, and networking issues, as well as training users on new technologies. Known for improving system performance, enhancing productivity via system optimization and fostering positive user experiences.

Overview

1
1
year of professional experience

Work History

Desktop Support Engineer

prompt infotech
Chandigarh
03.2025 - Current
  • Set up equipment for employee use, performing or properly installing cables, operating systems or software.
  • Troubleshot and resolved hardware, software, and network issues, reducing downtime.
  • Coordinated with vendors for warranty and non-warranty hardware repairs and replacements.
  • Installed, configured, and maintained desktop operating systems, applications, and hardware for users.

Onsite Engineer

sysnet global services
Chandigarh
02.2024 - 10.2024
  • Provided technical support for desktop hardware and software issues.
  • Assisted users with troubleshooting network connectivity problems.
  • Configured and installed operating systems on desktop computers.
  • Maintained inventory of computer hardware and peripherals.
  • Collaborated with team to resolve escalated IT issues efficiently.
  • Educated users on software applications and best practices.
  • Disassembled computer systems to troubleshoot and resolve hardware issues.
  • Diagnosed and resolved hardware and software issues efficiently.

Education

High School Diploma -

Govt. Model Sr. Secondary School
Sector 33d chandigarh
03-2019

Associate of Arts -

DAV Sr. Secondary School
Sector 8c Chandigarh
03-2021

Diploma Course - Photography And Cinematography

Pro Colors
Chandigarh
05-2022

Graphic Designing And Video Editing - Video Editing

Arena Animation
Sector 9c Chandigarh
05-2023

Skills

  • Network troubleshooting
  • System installation
  • Hardware maintenance
  • Software configuration
  • Technical documentation
  • Customer support
  • Problem resolution
  • Data backup and recovery
  • Printer and peripheral support

Timeline

Desktop Support Engineer

prompt infotech
03.2025 - Current

Onsite Engineer

sysnet global services
02.2024 - 10.2024

High School Diploma -

Govt. Model Sr. Secondary School

Associate of Arts -

DAV Sr. Secondary School

Diploma Course - Photography And Cinematography

Pro Colors

Graphic Designing And Video Editing - Video Editing

Arena Animation

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Aman Rawat