AMANDA MONTEIRO
Retail Operations & Sales Professional
Goa
Summary
Dynamic retail operations leader with over 13 years of experience in multi-brand retail, sales, and business development. Proven expertise in strategic planning, P&L management, and operational excellence, consistently achieving 20%+ YoY growth. Adept at team leadership, vendor management, and delivering exceptional customer experiences while driving profitability and brand presence.
Overview
14
14
years of professional experience
3
3
Languages
Work History
Regional Manager – South & West
GUESS? – Gaurik Lifestyle Pvt. Ltd.
01.2021 - 05.2022
- Directed new store openings and Shop-in-Shop operations across South & West India (Shoppers Stop, Central, Lifestyle).
- Led recruitment, training, and team development programs.
- Managed PR & social media campaigns; contributed to national buying decisions for GUESS apparel.
- Conducted competitive analysis to project sales forecasts.
Sales & Operations Manager – South
Nykaa – Beauty Brands
04.2019 - 12.2020
- Delivered 20%+ YoY growth through strategic sales planning and execution.
- Managed P&L, regional budgeting, and shrinkage control.
Deputy Director – Mall
Kemp Fort Mall
06.2018 - 10.2018
- Oversaw mall operations, leasing, and marketing initiatives.
- Ensured 100% floor productivity and timely rent/CAM collection.
Area Manager – Sales & Operations
Toni & Guy – HUL (Peel-Works)
09.2013 - 12.2017
- Managed recruitment, training, and performance management across multiple outlets.
- Led product and team performance reviews, integrated grooming standards into brand DNA.
Retail Planner – India
WH (Jole Impex Pvt. Ltd.)
05.2012 - 04.2013
- Expanded retail footprint, opening 10 stores PAN India.
- Designed training modules and loyalty programs; managed Shop-in-Shop rollouts.
Assistant Manager – Store Operations
Planet Fashion Grande
11.2011 - 04.2012
- Supported daily store operations including staff supervision, sales target achievement, and smooth workflow management.
- Maintained inventory accuracy, ensured visual merchandising standards, and delivered quality customer service.
Manager – Store Operations
Vans – Forum Mall
03.2011 - 11.2011
- Led store sales performance by managing team activities, inventory levels, and seasonal product assortments.
- Conducted regular staff training sessions focused on product knowledge and customer engagement.
Retail Training & Assistant Manager
United Colors of Benetton
04.2009 - 03.2011
- Developed and delivered training programs for sales and store teams nationwide, enhancing sales skills and customer service.
- Managed day-to-day store operations including buying, merchandising, and consistently meeting monthly sales targets.
Customer Relationship Officer
Tommy Hilfiger – Forum Mall
03.2008 - 04.2009
- Administered the CRM program “The Club” to increase customer retention and repeat business.
- Coordinated product launches, sales events, and onboarding of new staff with a focus on maintaining brand standards.
Education
MBA - HR & Marketing
ICFAI University
Goa04-2008
Skills
- MS Office Suite
- Shoper
- ETP
- POS Systems
- Social Media Campaign Management
Interests
Traveling, Reading, Poetry, Music
Core Competencies
- Operations Excellence
- Team Leadership & Training
- P&L Management
- Strategic Planning
- Vendor Management
- Visual Merchandising
- Budget Development
- Performance Analysis
- Store Operations
- Customer Relationship Management
- Multi-brand Management
- Business Development
Timeline
Regional Manager – South & West
GUESS? – Gaurik Lifestyle Pvt. Ltd.
01.2021 - 05.2022
Sales & Operations Manager – South
Nykaa – Beauty Brands
04.2019 - 12.2020
Deputy Director – Mall
Kemp Fort Mall
06.2018 - 10.2018
Area Manager – Sales & Operations
Toni & Guy – HUL (Peel-Works)
09.2013 - 12.2017
Retail Planner – India
WH (Jole Impex Pvt. Ltd.)
05.2012 - 04.2013
Assistant Manager – Store Operations
Planet Fashion Grande
11.2011 - 04.2012
Manager – Store Operations
Vans – Forum Mall
03.2011 - 11.2011
Retail Training & Assistant Manager
United Colors of Benetton
04.2009 - 03.2011
Customer Relationship Officer
Tommy Hilfiger – Forum Mall
03.2008 - 04.2009
MBA - HR & Marketing
ICFAI University
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