A dynamic professional indigenous experience in retail operation, trade sales / key accounts stores and customer service industry. Strong business acumen with expertise in creating sales & business development procedures, channel / distribution dealer strategies as well as service plans and guidelines. Introduction of key brands, product type, & quality assessment, multi vendor positioning, merchandising plans, trade visibility and display programs, etc. Proficiency in managing Business Operations with focus on top and bottom line profitability and customer satisfaction by ensuring optimal utilization of resources as well as hand holding of business partners & other key stakeholders. An effective leader with abilities in recruiting, leading, training & motivating cross functional and cross cultural teams, etc.