Summary
Overview
Work History
Education
Skills
Certification
Tools
Timeline
CustomerServiceRepresentative
Amandeep Sharma

Amandeep Sharma

Manager KPMG In India
Gurgaon

Summary

Dynamic manager with a proven track record at KPMG in India, excelling in strategic planning and stakeholder engagement. Spearheaded data governance initiatives, enhancing client outreach and driving account growth. Adept at process optimization and delivering actionable insights, fostering a culture of continuous improvement and operational excellence.

Overview

13
13
years of professional experience
5
5
Certifications

Work History

Manager

KPMG in India
03.2022 - Current
  • Drove account growth through strategic research, identifying key decision-makers, and aligning client requirements with relevant service lines to deliver solution-focused engagements.
  • Owned end-to-end 4 internal programs and associated governance, ensuring seamless delivery, risk mitigation, and executive-level reporting.
  • Designed and delivered executive MIS reports, performance dashboards, and forecasting frameworks to enable data-driven, strategic, and financial decisions.
  • Managed Beeline VMS, CLRA compliance, audits, stakeholder engagement, and full-cycle contract management, translating workforce needs into structured, compliant hiring solutions.
  • Administered GCP governance, including IAM for 250+ resources, billing, and project provisioning for 15+ projects, and Google Admin operations, ensuring secure, scalable, and cost-efficient environments aligned with regulatory and business objectives.
  • Led a firm-wide client relationship and data governance program, safeguarding data integrity, ensuring compliance, and leveraging insights to strengthen client outreach and pipeline development.
  • Directed sales enablement strategy encompassing tool evaluation, procurement, onboarding, governance, and firm-wide adoption through leadership-driven training.
  • Spearheaded win-loss and debrief programs, delivering competitive intelligence, identifying systemic gaps, and driving continuous improvement initiatives across the firm.

Team Lead

Tata Consultancy Services
10.2014 - 03.2022
  • Managed onboarding and offboarding for 650+ resources, access control, resource allocation, budgeting for multiple projects, and contract administration to ensure smooth project operations.
  • Produced and delivered MIS reports, offering key insights to support informed decision-making.
  • Served as the single point of contact (SPOC) for HR, Admin, IT, L&D, and Compliance, enabling effective cross-functional coordination.
  • Led incident management for BI applications, and drove vendor and change management initiatives to enhance service quality.

Lead Marketing

IOL Chemicals & Pharmaceuticals
10.2013 - 10.2014
  • Expanded the customer base and implemented retention strategies, strengthening loyalty and long-term engagement.
  • Introduced effective loss prevention measures and optimized product availability, enhancing operational efficiency.
  • Oversaw shipping and logistics for customer orders, ensuring timely delivery, and improved customer satisfaction.

Assistant Manager

Axis Bank Ltd.
02.2013 - 10.2013
  • Spearheaded customer service initiatives, driving higher footfall, and deeper customer engagement.
  • Oversaw banking operations and delivered product education to enhance the overall customer experience.
  • Earned a top performance ranking in the Punjab circle, reflecting strong leadership and operational excellence.
  • Directed daily operations and product education programs to support customer satisfaction and retention.

Education

Master of Business Administration - International Business

Punjab College For Technical Education
Ludhiana, India
04.2001 -

Bachelor of Pharmacy - Pharmaceutical Sciences

Doon Valley Institute of Pharmacy & Medicines
Karnal, India
04.2001 -

Skills

Strategic team guidance

Process optimization

Effective strategic planning

Collaborative problem-solving

GTM strategy execution

Program coordination

Stakeholder engagement

Data insights & Visualization

Client Database Management

Procurement vendor oversight

Certification

Project Management

Tools

LinkedIn Sales Navigator, Introhive, BoardEx

Jira, Tableau, Zoho, Adapt.io, Signalhire

Timeline

Strategic AI Prompting for Managers: Leading Smarter with Generative AI

02-2026

LinkedIn Sales Navigator

02-2024

Manager

KPMG in India
03.2022 - Current

Tableau Certified Associate

03-2020

Google Analytics Essential Trainings

06-2019

Project Management

09-2016

Team Lead

Tata Consultancy Services
10.2014 - 03.2022

Lead Marketing

IOL Chemicals & Pharmaceuticals
10.2013 - 10.2014

Assistant Manager

Axis Bank Ltd.
02.2013 - 10.2013

Master of Business Administration - International Business

Punjab College For Technical Education
04.2001 -

Bachelor of Pharmacy - Pharmaceutical Sciences

Doon Valley Institute of Pharmacy & Medicines
04.2001 -
Amandeep SharmaManager KPMG In India