Exploring New Places
Amandeep Singh
HR Operations, HRIS
Chandigarh
Summary
A sincere and quick learner with a disciplined and loyal attitude towards work. A motivated, goal-oriented professional eager to grow with a leading organization that utilizes skills to the full extent. Possess leadership skills and have the capability to develop new skills over time as per the job's requirements. An enthusiastic worker wanting to contribute to team success through hard work, attention to detail, and good communication skills.
Overview
8
8
years of professional experience
4
4
Certifications
4
4
Languages
Work History
Senior Associate MIS
Exoedge India LLP
Mohali
04.2022 - Current
- Approached each problem with a fresh mind and analytical strategies to quickly resolve concerns.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- outline the MIS upgrade roadmap and order corrective actions to elevate performance.
- Applied data analysis to tasks, identified business challenges, and designed potential operational enhancements.
- Designed quality assurance parameters for human resource data sets, reports, and metrics.
- Supported the human resources department in areas such as people metrics, reporting, and analytics.
- Created standardized benchmarks and surveys to monitor overall human resource continuity and health.
SENIOR WFM EXECUTIVE(Contractual Role)
RT GLOBAL INFOSOLUTIONS PVT LTD
05.2021 - 03.2022
- Prepare SOPs for the HR-MIS and WFM Team for better understanding of processes.
- Taking care of the HRIS Tool (Keka) for attendance and leave management for all employees, including Shrinkage and Attrition reports
- Update all the data of new Joiners on the HRIS tool and update records of resources after the completion of their training or probation period.
- Support the operations team to know the performance of newly hired resources.
- Help HR Managers and the payroll team Appraisal calculations
- Create ad hoc reports to get insights from the data and showcase the same to management.
- Help the sales team with their reports and Analyze various factors, like region wise sales performance across the globe.
ASSOCIATE MIS
EXOEDGE INDIA LLP
MOHALI
07.2020 - 04.2021
- Creating detailed SOPs of the aligned processes and getting them approved by the Client for future reference.
- Deal with various Billing reports and convert them in the required format as required by client using MSExcel.
- Analyzes data, creates summary reporting & perform analysis to support the decision making of senior management & other departments in the organization.
- Preparing overall daily/Weekly/monthly report and share it with client & ensure timely submission of all the Crucial reports and maintain daily tracker.
- Work on VBA & Excel Macros to Automate ongoing projects for saving total man hours spent.
Freelancer Teacher
Self
Chandigarh
08.2019 - 03.2020
- Teach Students of Class 04 to 10 (Mathematics, Science, and Social Studies)
- Worked cooperatively with parents to help students reach learning objectives.
- Evaluated student assignments, papers, and course work.
- Established highest level of morale by exhibiting enthusiastic and positive leadership skills.
CONSULTANT MIS (Contractual)
SUMATI LEGAL SERVICES PVT LTD
01.2019 - 08.2019
- Handling data given by developers in the form of data extraction/clean-up
- Scrutinize documents for fetching up the required data/fields
- Quality check of data fields extracted from developer’s end
- Coordinating with developers for selection of specific keywords to minimize manual extractions
- Assignment of data fields to fellow MIS executives for data extractions
- Automate data by using different excel formulas/functions and by using Macros to save man hours spent
- Preparing mid of the day and end of the day reports on daily basis
- Providing insights to higher management/leaders based on observations made
- Meet SLA given by client.
Associate (Contractual)
Knack Global Pvt Ltd
Mohali
08.2018 - 12.2018
- Collaborated with managers to identify and address employee relations issues.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
- Help staff members, helping to identify and resolve conflicts.
- Help HR Team in various reports.
SENIOR EXECUTIVE
TECHMAHINDRA LTD
12.2015 - 08.2018
- Handle data provided by client through Emails.
- Assign cases to agents for further processing on live tracker shared with every single agent
- Prepare hourly reports and EOD stats on daily basis; calculate productivity of every single agent
- Handle priority or escalated cases for immediate closure
- Resolve client queries related to application given
- Sharing hourly reports with clients through outlook in a standard format
- To provide the data corrections required by MIS for all LOB’s
- Partial productivity along with assigning for almost all LOBs of Process alignment
Education
MBA - Operations Management
Indira Gandhi National Open University
New Delhi 07.2022 - 07.2024
Bachelor of Arts -
KALINGA UNIVERSITY
07.2014 - 08.2017
Skills
Basic running of Macros etcundefined
Certification
Concepts Lean Six Sigma Green Belt
Interests
Gardening and Cooking
Playing Cricket
Timeline
Concepts of Lean Six Sigma Black Belt
05-2023
Concepts Lean Six Sigma Green Belt
04-2023
MBA - Operations Management
Indira Gandhi National Open University
07.2022 - 07.2024
Excel Business Intelligence Power Query
07-2022
Senior Associate MIS
Exoedge India LLP
04.2022 - Current
SENIOR WFM EXECUTIVE(Contractual Role)
RT GLOBAL INFOSOLUTIONS PVT LTD
05.2021 - 03.2022
ASSOCIATE MIS
EXOEDGE INDIA LLP
07.2020 - 04.2021
Freelancer Teacher
Self
08.2019 - 03.2020
MS Excel
08-2019
CONSULTANT MIS (Contractual)
SUMATI LEGAL SERVICES PVT LTD
01.2019 - 08.2019
Associate (Contractual)
Knack Global Pvt Ltd
08.2018 - 12.2018
SENIOR EXECUTIVE
TECHMAHINDRA LTD
12.2015 - 08.2018
Bachelor of Arts -
KALINGA UNIVERSITY
07.2014 - 08.2017
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