Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
6
years of professional experience
Work History
Jubilant food work pvt (Domino's)
Rewari
Assistant Manager
07.2023 - Current
Job overview
Managed customer service inquiries and complaints in a timely manner.
Supervised daily operations including scheduling shifts, assigning duties.
Communicated regularly with customers to gain insights into their needs.
Maintained up-to-date knowledge of company products and services.
Haldiram's Manufacturing Pvt Company
Bhiwadi
Shift Supervisor
11.2019 - 06.2023
Job overview
Provided on-the-job training to new staff members.
Communicated clearly with employees regarding job duties, expectations, and policies.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Assigned tasks to team members based on their strengths and skill sets.
Resolved customer complaints and reported issues to senior management.
Conducted weekly inventory of supplies, equipment, and food items.
Devyani international limited (pizza hut)
Gurgaon
Team Member
07.2018 - 05.2019
Job overview
Maintained a clean and organized work area throughout shift.
Operated cash registers to process payments from customers.
Worked hard to learn required tasks quickly to maximize performance.
Provided customer service support to ensure satisfaction.
Developed positive customer relationships through friendly greeting and excellent service.
Trained new team members using approved training materials and information.
Education
Sunrise University
, Alwar (Rajasthan )
Bachelor of Arts from Art Education
07-2017
Sant Budhram Inter College
, Agra
Intermediate
07-2010
Shri Krishna Vidhya Mandir Inter College
, Etah
High School Diploma
06-2007
Skills
Employee Scheduling
Task Delegation
Team Motivation
Sales Reporting
Cost Control
Money Handling
Timeline
Assistant Manager
Jubilant food work pvt (Domino's)
07.2023 - Current
Shift Supervisor
Haldiram's Manufacturing Pvt Company
11.2019 - 06.2023
Team Member
Devyani international limited (pizza hut)
07.2018 - 05.2019
Sunrise University
Bachelor of Arts from Art Education
Sant Budhram Inter College
Intermediate
Shri Krishna Vidhya Mandir Inter College
High School Diploma
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