Summary
Overview
Work History
Education
Skills
Certification
Work Preference
Timeline
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Open To Work

Amar Mudgal

Summary

Dynamic consultant with a proven track record at Capgemini Invent, enhancing compliance and reducing interface errors. Expert in business analysis and stakeholder engagement, I drive impactful digital transformations and optimize processes. My leadership in Agile methodologies has consistently delivered high-quality results, ensuring alignment with strategic objectives and improving system usability.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Consultant

Capgemini Invent
08.2024 - Current
  • Executed document-related data remediation for 500+ production policies, averaging 6 documents per policy, reducing compliance gaps by 15%.
  • Coordinated with development and QA teams to validate 50+ defects and business change requests, ensuring accurate requirement alignment.
  • Validated multiple service integrations within Guidewire Policy Center, reducing interface errors by 20%.
  • Conducted agent business validations for 100+ policies and quotes, protecting ACG revenue streams from unauthorized agent actions.
  • Designed UI transformation decks and business process flow strategies, directly influencing digital integration roadmap.
  • Authored cost-benefit analysis and RFP evaluations for platform transformations, contributing to 3 high-value POVs including Lloyd’s of London.

Consultant

Willis Towers Watson
08.2024 - 04.2026
  • Spearheaded APAC-wide billing transformation across 6+ entities, improving collections efficiency by 20%.
  • Orchestrated requirement workshops with cross-functional teams, achieving a 95% UAT pass rate.
  • Delivered Software Design Documents (SDDs), User Stories, and MOMs, ensuring full requirement traceability.
  • Streamlined billing, collections, and cash accounting, leading to a 30% increase in customer satisfaction scores.
  • Directed execution of over 100 UAT test cases, with a 98% defect-free release.

Senior Associate Consultant

Infosys Ltd.
07.2020 - 08.2024
  • Maintained and enhanced INSIS insurance applications for a Swedish client covering both commercial and personal lines.
  • Delivered functional support in Agile mode, reducing cycle times and improving system usability by 25%.
  • Championed digital channel enhancements that resulted in a 30% increase in online policy purchases.
  • Prepared 200+ test scenarios across Policy, Claims, and Billing modules, ensuring high-quality releases.
  • Facilitated Agile ceremonies and PI planning, aligning product vision with stakeholder priorities.

Intern

Cholamandalam MS General Insurance Ltd.
04.2019 - 06.2019
  • Optimized marine claims process via automation opportunities, reducing manual workloads by 30%.
  • Maintained MIS for 20,000+ customers, improving data accuracy by 15% and reducing processing times by 20%.
  • Gathered and implemented customer feedback, increasing satisfaction scores by 25%.

Education

PGDM - Insurance

Birla Institute of Management Technology (BIMTECH)
01.2020

B.Tech - Electrical & Electronics

IIMT Institute of Engineering And Technology
01.2012

Skills

  • Business analysis and requirements gathering
  • Functional and business requirements documentation
  • Gap analysis and traceability
  • Process modeling and improvement
  • Stakeholder engagement and workshops
  • Business process re-engineering
  • Domain expertise in insurance
  • SaaS application knowledge
  • Guidewire and INSIS proficiency
  • SDLC tools familiarity
  • JIRA and Azure DevOps experience
  • SoapUI and Postman skills
  • Technical proficiency in SQL
  • API testing methodologies
  • Data analysis techniques
  • Agile methodologies including SAFE Agile
  • Software testing life cycle (STLC)
  • User acceptance testing (UAT)
  • Product strategy development
  • Leadership and communication skills
  • Decision-making capabilities
  • Team coordination

Certification

  • SAFE 5 Practitioner
  • Associate in General Insurance (AINS 21 & 23)
  • CCBA – Business Analysis (IIBA)
  • Licentiate – Insurance Institute of India (III)

Work Preference

Work Type

Full Time

Location Preference

Hybrid

Important To Me

Work-life balanceCompany CultureFlexible work hoursCareer advancementPersonal development programsHealthcare benefitsWork from home optionTeam Building / Company Retreats401k matchStock Options / Equity / Profit Sharing

Timeline

Consultant

Willis Towers Watson
08.2024 - 04.2026

Consultant

Capgemini Invent
08.2024 - Current

Senior Associate Consultant

Infosys Ltd.
07.2020 - 08.2024

Intern

Cholamandalam MS General Insurance Ltd.
04.2019 - 06.2019

PGDM - Insurance

Birla Institute of Management Technology (BIMTECH)

B.Tech - Electrical & Electronics

IIMT Institute of Engineering And Technology

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Amar Mudgal