Pursuing intersection of professional growth and sustained accountability within an organization that aligns individual skills with organizational objectives
Overview
16
16
years of professional experience
Work History
Deputy Branch Manager
IndusInd Bank
11.2022 - Current
Verification of transaction inputted by teller.
AOF checking and form processing
Handling of customer query and complaint
Ensuring that all banking and compliance are adhered
Managing day-to-day branch operations and end-to-end client servicing.
Handling Privilege banking area and meeting revenue targets by up-selling and cross-sell.
Developing and Maintaining customer relationship through managed accounts and references.
Personalized and Value added services to HNI and wealth clients.
Penetration of existing customers through cross sell and new customer acquisition.
Branch Operation Manager
Kotak Mahindra Bank
08.2017 - 11.2022
Verification of transaction inputted by teller.
AOF checking and form processing
Handling of customer query and complaint
Ensuring that all banking and compliance are adhered
Managing day-to-day branch operations and end-to-end client servicing.
Handling Privilege banking area and meeting revenue targets by up-selling and cross-sell.
Developing and Maintaining customer relationship through managed accounts and references.
Personalized and Value added services to HNI and wealth clients.
Penetration of existing customers through cross sell and new customer acquisition.
Branch Service Partner
YES Bank
09.2015 - 07.2017
Check AOF And Customer Instruction.
Handel Customer Query and Customer Complain
Daily Banking and Other Operation Work
Operations and Compliance:
Managing day-to-day branch operations and end-to-end client servicing.
Handling Privilege banking area and meeting revenue targets by up-selling and cross-sell.
Developing and Maintaining customer relationship through managed accounts and references.
Personalized and Value added services to HNI and wealth clients.
Penetration of existing customers through cross sell and new customer acquisition.
Asst. Manager (Teller), INPUTTER CUM AUTHORIZER
HDFC Bank
02.2013 - 09.2015
Handling cash and Trade & Forex, Rtgs/Neft
Daily Banking Other Operation Work
Operations and Compliance:
Sound knowledge of Flexcube and basic branch operations.
Handling Customer queries and over the counter services; Privilege Banker
Managing day-to-day branch operations and end-to-end client servicing.
Handling Privilege banking area and meeting revenue targets by up-selling and cross-sell.
Developing and Maintaining customer relationship through managed accounts and references.
Personalized and Value added services to HNI and wealth clients.
Penetration of existing customers through cross sell and new customer acquisition.
Business Development Executive
Axis Bank (Branch Banking)
01.2012 - 01.2013
Acquisition of new clients and holding of key accounts.
Dealing with CASA (current a/c & saving a/c).
Cross selling of General insurance of Tata AIG.
Selling of Life insurance of Max Newyork
Suggesting the clients in adopting the investment schemes
Client Servicing.
Sr. sales officer (cse)
Hdfc Bank
05.2010 - 12.2011
Dealing with CASA (current a/c & saving a/c).
Responsible for achieving the targets on NCA (New Clint Acquisition)
Responsible for various products including life insurance, loans.
Ensure effective Clint retention by utilizing all available support services.
Strictly follow KYC for new acquisition.
Education
Higher secondary - undefined
KBHS
PGDM - undefined
Dayananda Sagar Business Academy
Bangalore
01-2009
B.com - undefined
TSR & TBK degree college
Vizag
01-2007
Senior secondary - undefined
KMPM Inter College
01-2004
Skills
Training and mentoring
Team management
Operations management
Staff development
Interests
Meeting People and building professional relationship, traveling
Declaration
I hereby declare that all that above information furnished by me is true to the best of my knowledge I understand that my candidature will stand cancelled if any discrepancy is found in the above information at any stage of pre or post recruitment. I agree to provide sufficient evidences to justify the information provide above. (If required)