Summary
Overview
Work History
Education
Skills
Timeline
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Amar Singh

Amar Singh

Lucknow

Summary

Strategic professional in business operations known for high productivity and efficiency in task completion. Specialize in process optimization, project management, and data analysis, ensuring streamlined workflows and enhanced operational efficacy. Excel in communication, problem-solving, and leadership, leveraging these soft skills to drive team success and achieve organizational goals.

Overview

8
8
years of professional experience

Work History

Retail Excellence Manager(PB,JK,HP,ROH)

Xiaomi India Pvt.Ltd.
Chandigarh
12.2023 - 10.2024
  • Responsible for the promoter program with a promoter strength of approximately 700, delivering 75% of the overall business of the region.
  • Directed leadership efforts, coordinating activities of 27 TLs.
  • Strategized placement of promoters alongside the sales department.
  • Affordability SPOC -Affordability mapping, query resolve, affordability offer communication.
  • Agency Management
  • Analyze market trends and competitor activities to identify opportunities for improvement.
  • Coordination with respective sales team to execute the sellout operations.

Retail Manager(Chhattisgarh)

vivo Mobile Pvt.Ltd
Raipur
10.2022 - 12.2023
  • Leading the sub-departments of the retail service department, i.e., VBA Service Management (Promoter Program), Training Management, Branding, and Promotion.
  • Creating a strategy for each department to increase the visibility of the brand with effective cost management.
  • Creating an effective department-wise plan to bring each department to the top according to national ranking parameters.
  • Finalizing the operational policies for each department.
  • Providing the possible resources for the WOD like branding and manpower support to create a retailer push for the brand.
  • Utilizing each subdepartment to increase business efficiency, such as manpower productivity, ASP enhancement, focus model push, and brand visibility.

VBA Service Manager(Uttar Pradesh)

vivo Mobile Pvt.Ltd
Lucknow
08.2021 - 09.2022
  • Directed promoter program where 2,300 promoters generated 85% of business.
  • Planning for Promoter count in Pan U.P and providing the approvals for the same post analysis of WOD where promoter is required.
  • Finalization of department operational policy and salary/incentive planning for VBA.
  • Tracking the team for miscellaneous data of VBA service management and verifying it further analyzing it and find the miss and hits along with making the course of improve for the process.
  • Market understanding for competition brand promoter count and WOD share for aggressive promoter placement at maximum WOD.
  • Creating a strategic plan to achieve the VBA productivity targets as required by the organization.
  • Conducting meeting with zonal managers for issue area and discuss for the solution for the same.

Training Manager(Uttar Pradesh)

vivo Mobile Pvt.Ltd
Lucknow
04.2019 - 07.2021
  • Training need identification and analysis.
  • Researched and obtained relevant course materials to achieve training objectives.
  • Conducted training courses and prepared videos for long-term use.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.
  • Directed training programs and development paths for managers and supervisors.
  • Conducted orientation sessions and organized on-the-job training for new hired trainers.
  • Evaluated the effectiveness of training programs and recommended improvements to upper management.
  • Selected and assigned instructors to conduct specific training programs.
  • Reviewed and edited all training materials for accuracy and policy compliance.

Training Coordinator(Uttar Pradesh)

vivo Mobile Pvt.Ltd
Lucknow
02.2017 - 03.2019
  • Daily, weekly, and monthly data organization and analysis to identify gaps and provide them to the relevant stakeholders.
  • Reviewed and edited all training materials for accuracy and policy compliance.
  • Designed comprehensive training programs to meet organizational needs.
  • Compiled data from evaluations for use in preparing reports detailing course outcomes.

Education

Graduation - Bachelor of Commerce

Shobhit University
Meerut
01-2015

Intermediate - ISC

City Montessori School
Lucknow India
01-2010

High School - ICSE

City Montessori School
Lucknow India
01-2008

Skills

  • Promoter program management
  • Market analysis
  • Sales coordination
  • Affordability mapping
  • Team leadership
  • Operational policy development
  • Training and development
  • Motivated team player
  • Leadership Skill

Timeline

Retail Excellence Manager(PB,JK,HP,ROH)

Xiaomi India Pvt.Ltd.
12.2023 - 10.2024

Retail Manager(Chhattisgarh)

vivo Mobile Pvt.Ltd
10.2022 - 12.2023

VBA Service Manager(Uttar Pradesh)

vivo Mobile Pvt.Ltd
08.2021 - 09.2022

Training Manager(Uttar Pradesh)

vivo Mobile Pvt.Ltd
04.2019 - 07.2021

Training Coordinator(Uttar Pradesh)

vivo Mobile Pvt.Ltd
02.2017 - 03.2019

Graduation - Bachelor of Commerce

Shobhit University

Intermediate - ISC

City Montessori School

High School - ICSE

City Montessori School

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