Resourceful Specialist known for high productivity and efficient task completion. Excel at communication, problem-solving, and adaptability, ensuring success in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Specialist
Marsh McLennan Global Services India Private Limited
Mumbai
03.2021 - Current
Specialist
Sterling Talent Solutions India Pvt Ltd
Mumbai
10.2019 - 03.2020
Executive in the Back Office Operations Department. Performing background verification via different systems and according to the training and SOPs.
Participated in team meetings to discuss process improvements and best practices.
Participated in ongoing training and compliance activities.
Utilized software systems to manage data entry and reporting tasks.
Associate
TSR Darashaw Ltd
Mumbai
10.2017 - 03.2019
Maintained accurate records of transactions and client communications.
Communicated effectively with clients regarding account updates and inquiries, and reverted back over email by scanning documents or via courier.
Provided customer service support for inquiries, complaints, and returns.
Trained new associates on store operations, policies, and procedures.
Education
Bachelor of Commerce -
Mumbai University
Mumbai
01-2018
Higher Secondary -
Sheth NKTT Jr. College
Thane
01-2014
Secondary -
Carmel High School
Thane
01-2012
Skills
Process improvement
Team collaboration
Time management
Skilled in Microsoft applications
Written communication
Relationship building
Accomplishments
Received multiple spotlight awards and star of the month award at Marsh McLennan Global Services India Private Limited
Field of Interests
Insurance and management
Volunteering
Sports
Timeline
Specialist
Marsh McLennan Global Services India Private Limited
Principal Engineer - IT Quality and Assurance at Marsh McLennan Global Services India Private LimitedPrincipal Engineer - IT Quality and Assurance at Marsh McLennan Global Services India Private Limited
Associate Director at Marsh McLennan Global Services India Private Limited (MMGS)Associate Director at Marsh McLennan Global Services India Private Limited (MMGS)
Senior Software Engineer at VOLKSWAGEN GROUP TECHNOLOGY SOLUTIONS INDIA PRIVATE LIMITEDSenior Software Engineer at VOLKSWAGEN GROUP TECHNOLOGY SOLUTIONS INDIA PRIVATE LIMITED