Amar Jyoti Sahani
Guwahati
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Relationship Manager
icici bank
Guwahati
02.2024 - Current
- Provided exceptional customer service by responding promptly to inquiries and resolving issues in a timely manner.
- Maintained accurate records of all client interactions within the company's CRM system.
- Identified customer needs, developed customized solutions, and provided knowledgeable advice.
- Resolved escalated customer issues efficiently and effectively within established timelines.
- Addressed customer questions and concerns regarding products and services.
Education
Master of Commerce - POST GRADUATE DIPLOMA IN INTERNATION BUSINESS
IGNOU
NEW DELHI 04-2022
POST GRADUATE DIPLOMA IN COMPUTER APPLICATION -
SHIKSHA THE LEARNING HOME
NARENGI 08-2021
Bachelor of Commerce - Accounting
KC DAS COMMERCE COLLEGE
GUWAHATI 07-2019
AISSCE - Commerce
KENDRIYA VIDYALYA IOC NOONMATI
GUWAHATI 05-2016
AISSE - 10TH
Kendriya Vidyalaya Ioc Noonmati
Guwahati05-2014
Skills
- Customer service
- CRM management
- Data analysis
- Effective communication
- Time management
- Basic math
- Organization
- Team management
- Conflict resolution
- Relationship building
Affiliations
- pLAYING CRICKET
- LISTENING TO MUSIC
- TRAVELLLING
Languages
English
First Language
English
Intermediate (B1)
B1
Hindi
Intermediate (B1)
B1
ASSAMESE
Elementary (A2)
A2
Accomplishments
- MAN OF THE MATCH IN CLUSTER LEVEL MATCH
Certification
- POST GRADUATE DIPLOMA IN COMPUTER APPLICATION
Timeline
Relationship Manager
icici bank
02.2024 - Current
Master of Commerce - POST GRADUATE DIPLOMA IN INTERNATION BUSINESS
IGNOU
POST GRADUATE DIPLOMA IN COMPUTER APPLICATION -
SHIKSHA THE LEARNING HOME
Bachelor of Commerce - Accounting
KC DAS COMMERCE COLLEGE
AISSCE - Commerce
KENDRIYA VIDYALYA IOC NOONMATI
AISSE - 10TH
Kendriya Vidyalaya Ioc Noonmati
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