I am working as a SPM(Strategic Partner Management) also handling Scrum Master role in SAP labs handling access management, SAP DM tool,Assest management, Partners share point access management,Engagement checklist, Exceptions handlings, AI tool innovation and testing ,chat bot testings and implementation,Report management, Resource management,Data management, Reportings. Also handling all access part, resources trackers maintenance, ARM approvals, onboarding and off-boardings. Preparing monthly report across all partners and maintaining in a teams repository. Following agile methodology, as a Scrum master involving in all Scrum planning, daily and monthly Scrum calls with partners. Sprint planning, Cutover activities , team management.
Coordinated and supported project management activities along with Scrum team.
Assisted in project planning, including defining scope, objectives, and deliverables, as well as estimating budgets(Forecasting) and timelines.
Collaborated with cross-functional teams to facilitate effective communication, resolve conflicts, and ensure project deliverables were met.
Prepared and delivered project status reports to senior management from onsite and providing insights on project performance, budget utilization, and resource allocation(onboarding and offboarding).
Developed and maintained project documentation, including project charts and change management plans.
Assisted in the implementation of project management methodologies, tools, and best practices across the organization.
Supported the PMO Lead cutover tasks and supported Release 1 & 2 cutover.
Skills:
1) Scrum Master, Project planning, coordination, and execution
2) Budgeting and financial management
3) Risk assessment
4) Resource allocation and management
5) Stakeholder engagement and communication
6) Project status reporting and presentations
7) Data analysis and trend identification
8) Process improvement and optimization
9) Proficient in project management tools (e.g., MS Project, Jira,Confluence,MPP & DCUT) and Microsoft Office Suite
Worked as professional with experience of 9 months as an L1 Support and Scrum support at Virtusa PVT LTD. Proven track record of providing technical assistance and resolving IT issues for clients. Demonstrated ability to effectively communicate with team and deliver excellent customer service. Proficient in troubleshooting, problem-solving, issue-resolving, defects-clearing and escalating complex technical problems .
Scrum master
Partner Management
Team management
Reportings
MS OFFICE tools
AI tool implementation
Team work
Time Management
PMO
Software Packages: SAP DM,MS Office tools, SAP, DCUT, Jira, Confluence, MS Project, Advance Excel
Fathers name: MPandu
DOB : 25-06-1998
Known languages : Tamil, English, Kannada