Summary
Overview
Work History
Education
Skills
Certification
Languages
<Enter your own>
Other Information
Timeline
Generic

Amarnath Singh

Mira Road (E)

Summary

Dynamic Senior Manager with extensive experience in Motor Claims Operations at Zuno General Insurance Co. Ltd. Proven track record in strategic planning and cost control, enhancing claims servicing through technology. Adept at stakeholder engagement and regulatory compliance, driving operational excellence and customer satisfaction in high-pressure environments.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Senior Manager – Motor Claims

Zuno General Insurance Co. Ltd.
Mumbai
06.2021 - Current
  • Lead Motor Own Damage (OD) Claims operations at the corporate level.
  • Oversaw process control, cost containment, and operational hygiene.
  • Managed centralized Motor OD Claims across India and ensured audit compliance.
  • Maintained OEM relationships and vendor tie-ups.
  • Spearheaded strategic initiatives to improve claims servicing through technology.
  • Contributed to system development and process enhancements.
  • Provided technical approvals for repair and non-repair claims at HO.

Manager – Motor Claims

HDFC ERGO General Insurance Ltd.
Mumbai
04.2017 - 06.2021
  • Handled technical approvals pan India, focusing on high-value and major loss claims.
  • Ensured adherence to turnaround times (TAT) for 100% claims processing.

Manager – Body Shop

Spectra Motors Ltd.
Mumbai
09.2016 - 04.2017

Manager – Body Shop

Paramount Wheels Pvt. Ltd.
Mumbai
07.2015 - 08.2016

Asst. Manager – Body Shop

Arpana Motors
Mira Road
04.2012 - 07.2015
  • Company Overview: Toyota Dealer
  • Managed targets and ensured high customer satisfaction.
  • Oversaw revenue, tools, equipment, and vehicle throughput.
  • Coordinated insurance surveyors and follow-ups on accident claims.
  • Toyota Dealer

Service Advisor – Body Shop

Shivam AutoZone
Mumbai
06.2011 - 04.2012
  • Company Overview: Maruti Dealer
  • Maruti Dealer

Service Advisor – Body Shop

Krish Cars Pvt. Ltd.
Mumbai
12.2010 - 06.2011
  • Company Overview: Honda Dealer
  • Honda Dealer

Service Advisor – Body Shop

Laxmi Cars Pvt. Ltd.
Mira Road
06.2008 - 12.2010
  • Company Overview: Maruti Dealer
  • Engaged in claim coordination, repair tracking, and workshop productivity.
  • Maruti Dealer

Officer – Motor Assessment

Royal Sundaram Alliance Insurance Co. Ltd.
Mumbai
06.2005 - 02.2008
  • End-to-end handling of motor claim assessments.
  • Liaised with surveyors and managed the overall claims process.

Education

Diploma in Mechanical Engineering -

01.2005

H.S.C. -

Patuck Junior College
Mumbai

S.S.C. -

Patuck Technical High School
Mumbai

Skills

  • Motor Claims Operations
  • Technical Assessment
  • OEM & Vendor Relationship Management
  • Regulatory Compliance
  • Internal Audit Compliance
  • Cost Control
  • Quality Control
  • Strategic Planning
  • Process Governance
  • Customer Experience Management
  • Team Leadership
  • Stakeholder Engagement

Certification

  • Licentiate Certification – Insurance Institute of India (III)
  • Basic Training – MSIL (Maruti Suzuki India Ltd.)
  • Basic Training – TKM (Toyota Kirloskar Motor)
  • Body Shop Management (BSM) – MSIL, Gurgaon
  • Trained in workshop technical skills, customer service, and organizational development.

Languages

  • Hindi
  • Marathi
  • English

<Enter your own>

  • Date of Birth: 05/15/86
  • Marital Status: Married

Other Information

Playing cricket, listening to music, Yours truly, Amarnath Singh S/o Hanuman Singh

Timeline

Senior Manager – Motor Claims

Zuno General Insurance Co. Ltd.
06.2021 - Current

Manager – Motor Claims

HDFC ERGO General Insurance Ltd.
04.2017 - 06.2021

Manager – Body Shop

Spectra Motors Ltd.
09.2016 - 04.2017

Manager – Body Shop

Paramount Wheels Pvt. Ltd.
07.2015 - 08.2016

Asst. Manager – Body Shop

Arpana Motors
04.2012 - 07.2015

Service Advisor – Body Shop

Shivam AutoZone
06.2011 - 04.2012

Service Advisor – Body Shop

Krish Cars Pvt. Ltd.
12.2010 - 06.2011

Service Advisor – Body Shop

Laxmi Cars Pvt. Ltd.
06.2008 - 12.2010

Officer – Motor Assessment

Royal Sundaram Alliance Insurance Co. Ltd.
06.2005 - 02.2008

Diploma in Mechanical Engineering -

H.S.C. -

Patuck Junior College

S.S.C. -

Patuck Technical High School
Amarnath Singh