Summary
Overview
Work History
Education
Skills
Timeline
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AMASIDDHA BAPURAY HOSATTI

Bengaluru

Summary

Seeking new opportunities to work in innovative fields and utilize the latest tools and techniques. Eager to enhance career development and motivated to find an environment that allows the application of knowledge and taking on responsibilities while striving for collective growth and development. Strong desire for professional growth and excited to explore new areas and contribute to the success of a dynamic organization.

Overview

10
10
years of professional experience

Work History

Senior Team Leader

Swiggy Limited
Banglore
07.2023 - 09.2024
  • Planning/Payments/vendor Onboarding /Damage/Wastage/Resale/Inward/Outward)
  • Raising a proper and accurate purchase orders to the vendor
  • Getting Quotations from resale vendors & sharing details with reporting Manager for approval & after approval getting the payment from the vendor informed the WH team to hand over the stocks
  • Analyzing the market & onboarding the vendors and resolving the catalog- related issues & payment-related issues
  • Working on the Finance related to any issue with the vendor & resolving the same on timely manner
  • Generate and distribute MIS reports in accurate and timely manner (Forecast, PO Accuracy, Wastage & Resale)
  • Ensure are added in all the PO emails shared to my brands & check all the raised PO in the PO tracker & POs will be raising shared with vendors in absence of the PO team
  • Updating the PI data in the PO tracker on daily basis
  • Analyzing existing operations: protocols, process, and making plans for improvement

Senior Team Leader

Supr Infotech Solution Pvt Ltd
Banglore
04.2021 - 03.2023
  • Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
  • Conducted team member meetings and updated members on best practices and continuing expectations.
  • Discovered training needs and provided coaching.
  • Set clear team goals and delegated tasks and set deadlines.

Customer Service Specialist

Infinite Retail Ltd
Banglore
09.2016 - 01.2021
  • Assisted call-in customers with questions and orders
  • Educated customers about Product or Service options and processed purchases
  • Responded to customer inquiries via phone, email, and web-based platforms
  • Identified customer issues with products or services, investigated causes, and initiated resolutions
  • Prepared reports by collecting and analyzing customer information
  • Educated customers on promotions to enhance sales
  • Recorded product or service failure complaints and notified appropriate departments

Team Member

Future Rattail Ltd
Banglore
02.2015 - 05.2016
  • Assisted call-in customers with questions and orders
  • Learned all required tasks quickly to maximize performance
  • Developed strong cooperative relationships with coworkers and managers
  • Created appealing displays for routine arrangements and special promotions

Education

SSLC -

Shri Ramachandra Shinde Madyamik Vidyalay

Science -

M V High-school & Junior College

B.com -

Kgss Group of Institutions
Tidagundi

Skills

  • Customer service
  • Communication skills
  • Microsoft excel
  • Microsoft word
  • Team Management
  • Team leadership

Timeline

Senior Team Leader

Swiggy Limited
07.2023 - 09.2024

Senior Team Leader

Supr Infotech Solution Pvt Ltd
04.2021 - 03.2023

Customer Service Specialist

Infinite Retail Ltd
09.2016 - 01.2021

Team Member

Future Rattail Ltd
02.2015 - 05.2016

SSLC -

Shri Ramachandra Shinde Madyamik Vidyalay

Science -

M V High-school & Junior College

B.com -

Kgss Group of Institutions

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AMASIDDHA BAPURAY HOSATTI