Summary
Overview
Work History
Education
Skills
Accomplishments
Disclaimer
Languages
Timeline
Generic

Ambika AK

Somwarapet

Summary

Dynamic Senior Process Associate with expertise in risk analysis and loan modification at IGate Global Solutions. Proven track record in financial assessment and SLA compliance, enhancing customer satisfaction and operational efficiency. Adept at data management and fostering strong client relationships, driving successful outcomes in challenging environments.

Overview

5
5
years of professional experience

Work History

Senior Process Associate

IGate Global Solutions LTD
Bangalore
03.2010 - 07.2011
  • SLS-Working with specialized loan servicing for an modification Underwriting.
  • My current job profile is to analyze & Mitigate all the risk involved when the customer applies for the loan modification.
  • I have been trained to analyze & work out the best option of the customer based on their financial capabilities & decide on the best loss mitigation option to our clients, which would indirectly benefit the customer, company and the economy to recover from recession.
  • JPMC (Chase Home Lending)-UUOE Verbal Verification of employment Under Origination.
  • Meeting SLA (Service Level Agreement) & TAT (Turn around Time) as per the client requirements.

Process associate

Infosys BPO LTD.
Bangalore
05.2007 - 03.2010
  • SPS Select portfolio servicing-Worked with Select portfolio servicing (SPS) US process as an analyst at Infosys BPO Ltd.
  • I worked for Tax and insurance, where I was responsible to handle borrowers invoices.
  • Responsible for all timely and accurate processing.
  • Taking the requests of the borrower change of the address after the verification.

Office Assistant cum Computer Teacher

Rotary High School
Kushalnagar
06.2006 - 04.2007
  • Worked as a Computer Teacher cum Office Assistant for about 1 year in Rotary High School.

Education

Computer Teachers Training Course -

01.2006

Bachelor of Commerce -

Mangalore University
01.2005

Pre University -

Besant Pre University Girls College
Mangalore
01.2002

SSLC -

St. Josephs English Medium High School
Somwarpet, Kodagu
01.2000

Skills

  • Risk analysis
  • Loan modification
  • Financial assessment
  • SLA compliance
  • Data management
  • Customer relationship management

Accomplishments

  • Received Performance award 2 times.
  • Received the ramp award as well as spot award for best performance in the team.

Disclaimer

I hereby declare that the above written particulars are best of my knowledge and belief.

Languages

  • English
  • Kannada
  • Hindi

Timeline

Senior Process Associate

IGate Global Solutions LTD
03.2010 - 07.2011

Process associate

Infosys BPO LTD.
05.2007 - 03.2010

Office Assistant cum Computer Teacher

Rotary High School
06.2006 - 04.2007

Computer Teachers Training Course -

Bachelor of Commerce -

Mangalore University

Pre University -

Besant Pre University Girls College

SSLC -

St. Josephs English Medium High School

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Ambika AK