Accomplished banking professional with 5.7 years of experience in the banking and cards domain within the BFSI industry. Senior executive, quality checker, and SME with honed skills. Highly organized and hard-working, leveraging interpersonal skills to achieve customer satisfaction. Seeking employment with a reputable company to further contribute to organizational growth. Strong aptitude for business development and constantly pursuing new opportunities. Concrete ability to manage all aspects of a sale from start to finish.
Role: Production Agent and Quality Checker
Project in Live: Customer Due Diligence.
Project 2 – Merchant Maintenance/Retention: Acquiring Bank process for a UK client, where the existing merchants' transaction details, such as re-contracting the merchant's agreements and upgrading or degrading terminals, and changes in card pricing are done.
Strong Critical Thinking & Sound Decision-Making
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