Bhanuprakash M N
Operation Senior Processor
Bengaluru
Summary
Dedicated and detail-oriented professional with a strong background in healthcare insurance configuration support. I thrive in dynamic environments, leveraging my expertise to optimize healthcare insurance systems and ensure seamless operations. My passion for delivering high-quality support and my commitment to staying abreast of industry trends make me a valuable asset in the ever-evolving healthcare landscape.
Overview
4
4
years of professional experience
Work History
Senior Process Associate
NTT DATA information processing service private limited
Banglore
07.2023 - Current
- Proven expertise in configuring and maintaining healthcare insurance systems to meet industry standards and compliance requirements
- Working in peer review team and testing
- Known for my analytical mindset, I excel in identifying and resolving complex configuration issues, ensuring system accuracy and efficiency
- Working as senior associate in operation and configuration
- Analyzing and processing claims
- Efficiently handle end to end processing of claims in member rework team
- Maintaining the good product knowledge and accuracy along with the productivity and quality
- Work towards enhancing individual/team performance to reach SLA goals.
- Participated in special projects to increase productivity and make meaningful impact on company and mission.
- Identified modifications to processes and procedures that would promote better efficiency.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Developed production techniques and production processes to meet customer and organizational needs.
Senior Process Associate
SAGILITY Private limited
Banglore
02.2020 - 03.2023
- Met month-end reporting objectives and deadlines.
- Supervised processes to eliminate error in the claims and reworking
- Performed quality assurance checks on transactions and claims to assess.
- Identified modifications and edit the claims as per requirements and reworking
- working end to end cliam processing with 100% accuracy and maintaining SLA and TAT
Education
Masters in Commerce - undefined
Shri Siddhartha Institute of Business Management
Bachelor in Business Management - undefined
Sridevi Degree College, Tumkur
Skills
Citrix applicationMS ExcelVLOOKUPMS OfficeObservationDecision makingCommunicationMulti-tasking
File and records management
Analytical and Critical Thinking
Decision-Making
Self-Motivated
Client confidentiality
Accomplishments
- I have been awarded top performer of the month.
- Achieved Result through effectively helping with Task.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved Result by completing Task with accuracy and efficiency.
Personal Information
- Date of Birth: 06/26/1992
- Nationality: Indian
- Marital Status: Married
Disclaimer
I hereby declare that the particulars furnished above are true, correct and complete to the best of my knowledge and belief.
Timeline
Senior Process Associate
NTT DATA information processing service private limited
07.2023 - Current
Senior Process Associate
SAGILITY Private limited
02.2020 - 03.2023
Masters in Commerce - undefined
Shri Siddhartha Institute of Business Management
Bachelor in Business Management - undefined
Sridevi Degree College, Tumkur